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To deliver an exceptional proactive customer service to the Customer that is aligned to Ricoh’s 8 lines of business and the Customers’ requirements.  As a customer based function, the role holder may be subject to considerable interruptions as well as being faced with a diverse nature of problems requiring resolution, often in very short timescales. The role holder needs to balance sometimes conflicting priorities.  The role holder must demonstrate a willingness to work in a varied and pressured environment, administering services simultaneously as well as support other client locations as and when required. • To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction.  • Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. • Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered.  • Carry out any reasonable request from the line manager to meet the business needs and client expectations. • To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. • To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. • Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. • Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology. • IT literate • Team oriented pro-active, open minded team player • Good organisational skills with an attention to detail • Excellent communication skills, both verbal and in writing • Excellent customer service skills  • Ability to demonstrate commitment and flexibility at all times • Multi-tasking skills and ability to work on a variety of items simultaneously • Good Time Management skills • To be professional and presentable in uniform at all times The learners will gain highly transferable set of knowledge, skills and behaviours. They will also examine and benchmark their own personal growth so as to accelerate in the business. Alongside their individual development, learners will also develop a business and commercial mindset which facilitates their understanding of their place in the wider business. They will be taught effective and efficient working as well as best understanding the customer. Continuous improvement and adopting agile methodologies in all workflows is at the heart of our business. As the learner progresses they will be furnished with these skills in order to bring best practices to the role. You will gain a Level 3 in Business Administration accredited qualification. Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check.

The Apprenticeship Programme is designed for those who are looking for an alternative to university.  For those interested in this role, who are already at university, please apply to the Graduate Programme instead. At Smith & Williamson we recruit high calibre people with the skills, knowledge and commitment to meet the demands of the business. The Apprenticeship Programme is a structured training programme combining practical experience with technical studies, as well as providing numerous opportunities to increase your skill set with internal courses ranging from personal impact and negotiation skills to time management to delivering presentations. Our business tax team provides tax and consulting services to a wide range of companies, from quoted multinational groups to owner-managed businesses.  Our tax advice is designed to meet our clients' agreed commercial objectives considering all relevant taxes, not only corporation tax.  We provide practical advice, we regularly negotiate with HM Revenue & Customs and members of our team sit on a number of leading professional and industry committees.  What will I be doing? We believe that hands-on experience is key to creating well-rounded trusted business advisers.  As part of our business tax team you'll work alongside senior tax professionals with a range of expertise, this means you'll be doing real work from the outset.  Duties of the Tax Apprentice role are as follows: Preparation of corporation tax computations and returns (CT600s) General compliance including keeping records of tax payments, advising clients of key filing and payment dates and communicating with the HM Revenue & Customs where necessary Preparing billing analysis of work completed and draft fee notes to clients Assist with research assignments and drafting technical documentation Assisting other group members in professional work and providing support where required What training and development will I receive in my first few years? Alongside your work and internal training courses you will receive first-class professional training as you study for the Certificate in Finance, Accounting and Business (CFAB) and Associate Chartered Accountant (ACA) qualifications. To be successful in this role you will: Be committed and motivated to studying towards the CFAB and ACA qualifications Be able to deliver first class client service and work effectively as part of a team Demonstrate an ability to communicate clearly both verbally and in writing Be well organised and have the ability to prioritise your own workload Have a high level of general commercial awareness Take a diligent and efficient approach to work Demonstrate a professional and polite approach  Academic requirements: 280 UCAS points (or equivalent) in your top three A-levels (excluding General Studies) GCSE English and maths (or equivalent) at a minimum of grade B  We review applications as we receive them therefore it is advised you apply early. 

Employer solutions tax – get the career you want at RSM Our employer solutions tax  apprenticeship  will give you all the skills and support you need to unlock a future that’s packed with opportunities and new experiences. You’ll enjoy a powerful combination of on-the-job learning and structured training – not to mention an impressive client list to work with. Join our team  and discover a culture that nurtures individuality and an environment where everyone is supported to reach their potential. With us, you’ll always be moving forward. What does our employer solutions tax team do? Tax is a fact of life – it’s deducted from our wages, added to things we buy, paid by companies and rarely out of the news headlines these days. But a career in tax isn’t just about numbers. It’s about working with people and businesses to make sure tax doesn’t become an obstacle to their long-term goals. On a day-to-day basis,  our team  manages the tax compliance obligations of employers, including services supporting clients with employees both on UK and international secondments. We help companies design, implement and maintain the right remuneration strategies for their employees and business. We also provide wide-ranging advice, including helping companies develop cost-effective reward strategies. What can you expect? This apprenticeship will give you a solid foundation in a broad range of tax issues. With us, you’ll be involved in projects from day one – anything from liaising with clients to preparing and completing tax returns for HMRC. The variety of work we do and the range of clients we work with mean you’ll have plenty of opportunity to discover a career path that fits your interests and long-term goals. With our support you’ll have the space to grow professionally so you can confidently take on ever-more challenging tasks. An apprenticeship in employer solutions tax offers top quality career development whilst earning a competitive salary. Tax apprentices at RSM gain hands-on experience, have access to on-the-job mentoring and train towards a professional qualification, starting with the ATT qualification. We are committed to ensuring that the route through to qualification is the best for you as an individual and maximises your potential. Alongside your technical training, you will attend internal developmental training courses to ensure you have the professional and personal skills to become a trusted tax advisor. As you come towards the end of your apprenticeship, you’ll have a deep understanding of employer solutions tax. This will be reflected in the complexity of your client portfolio and your responsibilities, including mentoring more junior members of the team. What we look for Tax is a technically demanding discipline, so  we look for  school leaver apprentices who are always up for a challenge and are quick to grasp new subjects. While you don’t have to be a maths genius, you will need to be comfortable with numbers. At RSM, you’ll be helping a big range of clients - from wealthy individuals to major multinationals - so it’s important that you’re adaptable. You’ll often need to explain complex technical information during client meetings and in written reports, so we’re looking for school leaver apprentices with excellent verbal and written communication skills. We also look for team players who enjoy interacting with others and are curious about how businesses work. If that sounds like you, we know you’ll enjoy being part of our team. Entry requirements At RSM, we don't just look for good exam results. We think passion, personality and originality are just as important. You will need: 112 UCAS (new tariff) across 3 A Levels or 104 (new tariff) across 4 Scottish Highers/Advanced Highers  UCAS changed their points system so under the old tariff it would be 280 or 260 points respectively. Why RSM? As one of the world’s largest networks of audit, tax and consulting firms, we’ll help you reach your full potential. You’ll work on an impressive client list – from multinational and growth-focused entrepreneurs to fashion icons. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. And with access to a global team that spans more than 120 countries, you’ll have plenty of opportunity to broaden your horizons. Discover a culture that nurtures individuality and celebrates fresh thinking. It's your career. Own it at RSM.

We are looking for pro-active, enthusiastic and hardworking individuals with an interest in gaining experience in a hair salon. Duties include assisting stylists and colourists, client service, maintaining salon cleanliness and more. If you are interested in a career in hairdressing; Apprenticeships and In house training is available after a probationary period where you will be taught the art of hairdressing by our team of dedicated teachers.