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About the Programme Starting in Autumn 2020, the Business Services apprenticeship programme provides a fully paid BCS Level 4 Diploma in Data Analysis Concepts and you will also become an EMC Data Science Associate over a 16-month duration, as well as gaining an invaluable professional experience in a very exciting role. Over the duration of the programme, you will have the opportunity to develop your capabilities as a data analyst, being taught how to collect, organise and study data to provide business insight. Your learning and development will be supported by a structured training programme. Job Description The Performance Centre of Excellence, Business Services forms part of the wider Delivery team, which sits within the Commercial Banking Division. The team’s aim is to systematically improve the client experience and accelerate business productivity through the development of market-leading, data-driven analytics. The team is responsible for embedding a performance framework within the coverage, product and operational areas of Commercial Banking, through provision of high quality innovative reporting that drives informed business decisions, development of MI solutions, and supporting strategic initiatives. This is an exciting opportunity to join the Performance team. It will involve delivering high quality and impactful performance information.  It will also involve interpreting complex performance data and managing the production of high quality visual analysis, to ensure a robust and innovative Data Analytics service across the Commercial Bank. The successful applicant will have an analytical mind with an ambition to develop this capability professionally, and a proven track record in delivering with a high attention to detail, in a timely fashion. Entry   requirements Grade C or above in at least five GCSEs including English and Mathematics 104 UCAS points or equivalent You will undertake an assessment centre as part of the selection process. Salary Starting salary of £22,950 Benefits In return, we’ll offer you a competitive package which includes salary, bonus, a generous pension contribution, an attractive path of progression and flex cash to spend on a host of benefits to suit your lifestyle. We have a long track record of flexible working and we’re always open to new ways to improve our people’s work-life balance, therefore open to discussion on working patterns and working hours. Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit. Join us and be part of an inclusive, values-led culture passionate about making a difference. Whatever your dream, you can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity. Apprenticeships   worth   discovering At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Please note if we receive a large volume of applications the advertising may close earlier, so don’t delay in submitting your application. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Customer Service Practitioner Level 2 Our Customer Service Practitioners deliver high quality products and services to the customers of our organisation. As an apprentice you’ll learn all about our products and services so you can help customers choose the packages that are right for them. You’ll also find solutions for customers when things haven’t gone according to plan. You’ll learn to use your judgement and make the right calls for both customers and BT, and when you’ve made a promise to a customer, you’ll always stick to your word. We want our team to be the very best it can be, so we’re looking for people who can build a personal connection with our customers. Whether that means filling pauses by chatting about sports teams or simply letting them know you understand their problem and you’ll do your very best to help. It makes a big difference to customers. So if you’re gifted in the art of conversation, you’ll fit right in. Training & support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as how to relate to customers, time management, listening skills, how to keep calm under pressure and how to diffuse difficult conversations. You’ll also get to know our systems inside out, enabling you to use your initiative to solve queries and keep our customers happy. Completion of this apprenticeship will make you eligible to join the Institute of Customer Service as an Individual member at Professional Level. Should you choose to progress on a Customer Service career path you may be eligible for further professional membership including management. Entry requirements No formal qualifications are required to join our Apprentice Customer Service Practitioner Level 2 programme, however a good level of literacy and numeracy would be a distinct advantage. Please note : All of our apprentice schemes are subject to  eligibility criteria .   Locations Belfast, Bristol, Dundee, Glasgow, Hatfield, Liverpool

If someone told you, you could qualify as a solicitor in 6 years without the associated cost of going to university, while earning a good salary and developing amazing skills and experience along the way, would you believe them?  Well you should!  The Solicitor Apprenticeship does just that.  We know university isn't for everyone, but that shouldn't be the end of a successful legal career; in fact, this could be just the beginning. Last year, we did something a little different –  Womble Bond Dickinson  and  Bristol City Council  teamed up to recruit for our Apprentice Solicitor programmes together and, following that success, we are sharing the recruitment again.  We're looking for talented people to join us to be part of this unique opportunity to continue to shape the future our Apprenticeship programmes. We're a force to be reckoned with and together we have an ambitious vision to build a better Bristol that includes success for everyone in the city.  This is where you come in.  You'll be employed either by WBD or BCC and throughout your apprenticeship you will study first for Law Degree and then to qualify as a Solicitor whilst contributing to our legal work and the city of Bristol. Now how does that sounds for starters? Between us, we have a great track record in recruiting, developing and retaining apprentices across a range of different functions and the Solicitor Apprenticeship route is no different.   Ok, I hear you ask, "What will I actually be doing?"  We can promise you it's not all admin and filing!  This is a real opportunity to get involved, initially you will be shadowing and supporting the legal work as well as spending some time learning how our businesses operate and how we manage our legal casework.  As your studies progress and you gain experience, you will become increasingly involved in legal work yourself.  As you progress through your apprenticeship you'll build a portfolio of the experience you gain and the tasks you've completed to evidence your skills development.  We're training our future generation of lawyers and that means giving you access to great quality work and becoming actively involved in providing legal services to our clients when you are ready to do so.  Your work will increase in complexity as you develop through the programme and we will support you to gain confidence before taking on the more complex or challenging legal tasks.  We are as keen as you are for you to succeed. Both Womble Bond Dickinson and Bristol City Council strive for an inclusive, high performing, healthy and motivated workforce.  You'll become part of your employer’s pension scheme, enjoy a generous annual leave entitlement and in addition have the opportunity to 'buy' extra holiday. You'll have the opportunity to get involved with some of the wider business and local activities and will have access to any other employment benefits offered by your employer. We're looking for candidates with good academics at A level (or equivalent) as a minimum and can consider candidates who will receive their A level results in August 2019.  Please note these Apprenticeships are not open to those who already have a Law Degree or Graduate Diploma in Law (or LPC/BPTC).  Beyond that, we are looking for people with a commitment to Bristol and its surrounding areas who are able to demonstrate a few core skills: team-working, communication, creative and analytical thinking, an ability to build strong and lasting relationships and a drive to succeed. Do you still have questions?  That's only natural.  We're here to answer any queries you might have before you make your application.  Feel free to get in touch with one of us: Kita Watkins, at  kita.watkins@wbd-uk.com  or Tiffany Jenkins at  tiffany.jenkins@bristol.gov.uk .