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WHO WE ARE We’re Mercer - a global consulting leader in health, wealth and career. But if you’re applying for apprentice roles, all of these descriptions are probably starting to blur into one. What would you actually be doing if you join us? WEALTH APPRENTICE Mercer’s Wealth business is a leading global provider of consulting services. What does this mean in practice? We support companies, trustee boards and individuals to make better, more informed decisions about their retirement plans, long-term savings, investment strategies and managing risk. The nature of the industry is changing and at Mercer we are excited to be leading this change. We are now looking for apprentices to join Mercer working across a broad range of clients and projects. If you want to tackle new challenges, develop a breadth of skills, be a part of a growing business and have fun at the same time, read on. WHAT WE VALUE • Intellectual curiosity; seeking opportunities to develop new skills • Analytical skills, both quantitative and qualitative, and working knowledge of Microsoft Office — Word, Excel, and PowerPoint • An aptitude for project management, data analysis and presentation design • Excellent interpersonal, verbal, and written communication skills. “Soft” skills are sometimes the hardest skills of all, and we value these highly • Ability to work in teams, be flexible and agile • Work under tight deadlines and ever-changing client needs • Ninja organisational skills and strong attention to detail WHAT’S IN IT FOR ME? • Enrolment in a government approved apprenticeship with continued support to complete the qualification • Excellent development, mobility and advancement opportunities • Client exposure, across a variety of disciplines, at an early stage • Learning every day, throughout your career • Opportunity to work with some of the best people in the industry • Challenge yourself on a daily basis • Making an impact – we work with major organisations and our work impacts millions of people every day (it’s true, we’ve done the maths) • Enhanced focus on consulting and analytical skills • Top benefits – generous flexible benefits including holiday allowance, volunteering opportunities and some less “traditional” benefits too • Open, positive culture where diversity is valued • Professional exam support across a range of subjects PREFERRED QUALIFICATIONS • English and Mathematics GCSE (minimum Grade C or equivalent). • 104 UCAS points or equivalent • Legal work authorisation to work in the UK on a permanent and ongoing basis without the need for sponsorship now or in the future DURATION The apprenticeship will typically take 2 to 3 years to complete. JOIN US At Mercer, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our employees with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact. If you thrive on a challenge and enjoy connecting with people, we’re looking for you! Take a look at our @lifeatMercer twitter feed to get a flavour for what you might be getting up to. COMPANY PROFILE Mercer delivers advice and technology-driven solutions that help organisations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 22,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 60,000 colleagues and annual revenue over $13 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

We’re Mercer - a global consulting leader in health, wealth and career. Mercer has more than 22,000 colleagues based in over 43 countries. We help clients worldwide from small businesses to Fortune 1000 companies advance the health, wealth and performance of their most vital asset – their people. Mercer is uniquely qualified to help organisations design and execute sophisticated workforce strategies, whether it’s for a multinational organisation or a local company attempting to grow within its market. We provide best-in-class consulting, rigorous analytics, and data-driven insights that help organisations make fact-based decisions We offer great opportunities for Apprentices within our General Career business. GENERAL CAREER APPRENTICE Mercer's Career Consultants work with clients around the world to engage their most important assets, their people. They partner with board members, senior executives, and HR leaders to optimise business performance through strategies that better manage, reward, and engage their people. Mercer brings clients a range of integrated solutions across four practice areas: Leadership & Workforce Transformation, Communications, Reward & Talent and Executive Reward. The first step in your career with Mercer’s Career business is as an Apprentice working with a broad range of clients and industries, participating as an active member of the team. To learn more about Mercer’s Career practice, please visit https://www.mercer.com/what-we-do/workforce-and-careers.html WHAT A TYPICAL DAY LOOKS LIKE • Provide quantitative and qualitative analytical support to senior consultants and project teams • Conduct research and analysis to understand industry and organisation-specific issues, including business strategy, corporate performance, compensation and rewards practices and trends • Analyse clients' strategic, financial, and organisational information to provide insights that will develop into career strategies and solutions • Perform financial analyses of industry sectors and client peer groups • Collaborate with project team on most effective ways to structure analyses and present information to meet client objectives • Prepare client presentations, presented to boards of directors, senior executives, and HR leaders WHAT WE VALUE • Strong analytical skills, both quantitative and qualitative, and working knowledge of Microsoft Office—Word, Excel, and PowerPoint • Knowledge of data analysis, project management, and presentation design • Excellent interpersonal, verbal, and written communication skills • Intellectual curiosity; seeking opportunities to develop new skills • Ability to work in teams and be flexible to work under tight deadlines and changing client needs • Superior organisational skills and strong attention to detail • Understanding of sales process and commercial considerations • Enthusiasm to learn WHAT’S IN IT FOR ME? • Be challenged to deliver impactful solutions for major organisations and have a direct impact on their employees • Fine tune your natural skills and learn new ones • Opportunity to work with some of the smartest people in the industry PREFERRED QUALIFICATIONS • English and Mathematics GCSE (minimum Grade C or equivalent) • 104 UCAS points or equivalent • Legal work authorisation to work in the UK on a permanent and ongoing basis without the need for sponsorship now or in the future JOIN US At Mercer, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our employees with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact. If you thrive on a challenge and enjoy connecting with people, we’re looking for you! COMPANY PROFILE Mercer delivers advice and technology-driven solutions that help organisations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 22,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 60,000 colleagues and annual revenue over $13 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

ABOUT MARSH JELF Marsh Jelf is a global leader in insurance broking and risk management. We enable clients to grow, innovate and create value by helping them understand and better manage the risks they face, and ensuring they have the resiliency to withstand the unexpected. Marsh Jelf partners with clients to turn uncertainty into opportunity. We have more than 30,000 colleagues working together to serve our clients in more than 130 countries, out of approximately 500 offices worldwide. We provide risk management, risk consulting, insurance broking, alternative risk financing and insurance program management services to businesses, government entities, organizations and individuals around the world. We are award winning experts in Insurance, Risk Management and Employee Benefits for businesses and individuals. Our deep knowledge of both the industry sectors and communities we serve means we can offer advice and solutions that meet our clients' needs today, anticipate what they need tomorrow, and help question if there's an even better way. MARSH JELF OPPORTUNITY Marsh Jelf provides you with an unrivalled accelerated foundation to your career with a global leader in insurance broking and risk management. It’s a challenging and rewarding apprenticeship programme, with a combination of on-the-job learning, working on real projects with real clients, a skills development programme, and formal qualifications. If you are not afraid of hard work, have a passion for putting the client first and want to be an integral part of a successful team then you are probably looking in the right place. Amongst other specialist areas there are two primary areas we recruit into: •Client advisory •Account handler Client advisory •Providing excellent levels of customer services to a portfolio of clients, responsible for maintaining and enhancing the revenue from your existing client base as well as undertaking an active sales role in generating new business through cross-sales across other divisions of the business and external opportunities. Account Handler •Maintaining an existing and sizeable portfolio of commercial clients by means of managing day-to-day queries, broking, midterm adjustments, renewals and loan processing. You will be expected to effectively manage key relationships with clients as well as internal stakeholders within the Marsh Jelf business. REQUIREMENTS & SKILLS Our aim is to find the top apprentices to grow their career with us. Our clients span just about every industry so your knowledge and experience can too. In order to help us match your skills, throughout the assessment process we’re looking for key competencies including: •Willingness to share ideas, knowledge and experiences •Able to work independently •Detail Orientation •Results focused •Desire to learn and grow professionally •Must be willing to perform within company and department standards Office Locations include: • Bristol • Leeds • Harrogate • London Marsh Jelf offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. DIVERSITY MATTERS AT MARSH JELF At Marsh Jelf, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our colleagues with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact.

ABOUT MARSH Marsh is a global leader in insurance broking and risk management. We enable clients to grow, innovate and create value by helping them understand and better manage the risks they face, and ensuring they have the resiliency to withstand the unexpected. Marsh partners with clients to turn uncertainty into opportunity. We have more than 30,000 colleagues working together to serve our clients in more than 130 countries, out of approximately 500 offices worldwide. We provide risk management, risk consulting, insurance broking, alternative risk financing and insurance program management services to businesses, government entities, organizations and individuals around the world. POSITION OVERVIEW Working within a highly-skilled team of Client Advisors and Executives, you will be involved in administering specialised insurance programmes, including preparation of market presentations, managing premium billing and collection. You will act as a day to day contact from Client Executives assisting in preparation of reports and specific projects as may be required. You will need to have a willingness to work towards completing Professional CII qualifications and within this role you will have the support from a client advisory and client executive team who will provide guidance and knowledge for you to learn from. There will be potential future progression within the company, developing your role with continued support for advanced industry professional qualifications. RESPONSIBILITIES • Working with specialist brokers and/or Client Executives to manage renewal strategy activities and placement for agreed classes • Managing, reviewing and interpreting renewal data • Producing renewal communications including; Market Quotations, Renewal Reports, Renewal Presentations, Transparency and Disclosure Documents • Coordinating responses to market presentations • Managing premium billing, collections and settlements • Controlling the resolution queries relating to changes in cover and risk • Partnering with Client Executives to participate in new business initiatives • Provide excellent customer service at all times in accordance with Marsh practices • Managing and prioritising workload to meet deadlines while maintaining high standards and integrity of service to Marsh business divisions and external clients • Willingness to work towards industry professional CII qualifications REQUIREMENTS & SKILLS • Strong written & verbal communication skills • Minimum grade C in GCSE (or equivalent) English & Maths • Minimum of 104 UCAS points • Proactive approach to learning • Competent in Microsoft Office and all relevant business applications • Numerical and analytical skills with intermediate use of MS-Excel preferred • Ability to work as part of a team • Attention to detail If you have an ‘eagle eye’ spotting errors and challenging the status quo, enjoy building relationships and have good organisational skills, then we would like to hear from you. Marsh offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. DIVERSITY MATTERS AT MARSH At Marsh, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our colleagues with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact.

ABOUT MARSH Marsh is a global leader in insurance broking and risk management. We enable clients to grow, innovate and create value by helping them understand and better manage the risks they face, and ensuring they have the resiliency to withstand the unexpected. Marsh partners with clients to turn uncertainty into opportunity. We have more than 30,000 colleagues working together to serve our clients in more than 130 countries, out of approximately 500 offices worldwide. We provide risk management, risk consulting, insurance broking, alternative risk financing and insurance program management services to businesses, government entities, organizations and individuals around the world. POSITION OVERVIEW Working within a highly-skilled team of Client Advisors and Executives, you will be involved in administering specialised insurance programmes, including preparation of market presentations, managing premium billing and collection. You will act as a day to day contact from Client Executives assisting in preparation of reports and specific projects as may be required. You will need to have a willingness to work towards completing Professional CII qualifications and within this role you will have the support from a client advisory and client executive team who will provide guidance and knowledge for you to learn from. There will be potential future progression within the company, developing your role with continued support for advanced industry professional qualifications. RESPONSIBILITIES: • Contributing to the achievement of own and departmental targets, key performance indicators and business objectives. • Researching ways to resolve issues and achieve the best possible outcome for Marsh and its clients. • Managing and prioritising workload to meet deadlines while maintaining high standard and integrity of service to Marsh Business Divisions and external clients. • Building and maintaining strong working relationships with Marsh colleagues, clients and external parties • Proactively managing tasks in accordance with specific client requirements and in accordance with departmental procedures. • Producing and maintaining accurate documentation and financial records. • Contribute to internal and external meetings and support projects or enquiries REQUIREMENTS & SKILLS To be eligible to apply, you will need to have a minimum of 104 UCAS points and the Right to Work in the UK. Our aim is to find the strong individuals to grow their career with us. Our clients span just about every industry so your knowledge and experience can too. In order to help us match your skills, throughout the Assessment Process we’re looking for key competencies including: •Willingness to share ideas, knowledge and experiences •Able to work independently •Detail Orientation •Results focused •Desire to learn and grow professionally •Must be willing to perform within company and department standards Marsh offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. DIVERSITY MATTERS AT MARSH At Marsh, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our colleagues with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact.