37 jobs found

Level 3 Apprenticeship Field Technician £18,915 Nationwide Field Based On the programme You’ll learn all the fundamentals of Field Delivery. How to build, test and integrate end-to-end customer solutions to support customer order delivery. Not to mention how to build, test and maintain Vodafone’s core and mobile radio access networks, working with both our people and external partners. In short, you’ll work with – and learn from – a wide variety of talented people. You’ll need to be the kind of person who’s always motivated. Someone who loves fixing anything and everything. Communication skills and effective Time Management are a must. So is the ability to get on with people from all walks of life. There’ll be tight deadlines sometimes, so flexibility and focus are key. Most important of all there’ll be lots of time on the road and working at heights, so you’ll need to be comfortable with all that. What you’ll need • To be 18 years or over as of 1st Sept 2020 • A full clean driving license • A minimum of 5 GCSEs at Grade C or above including Maths and English at GCSE or A Level, or an equivalent level qualification such as a Level 2 apprenticeship, by Sept 2020 • To be eligible to work in the UK and not be in full-time education  • To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject. In return, you can look forward to a salary of £18,915 (plus London living allowance for London roles) and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  A rewarding future is in your grasp. Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Business Administration Level 3 Apprenticeship £18,915 Newbury On the programme Everything you do on the programme will have one aim: giving you the knowledge, skills and qualifications to become a respected professional in a technology, customer-interfacing or internal process role. As part of these teams you’ll learn a variety of skills by working closely with great colleagues, coordinating and supporting teams and projects, and simplifying or streamlining processes. We’re looking for quick learners, team-players and problem-solvers. You’ll need great attention-to-detail, excellent customer service skills and bags of motivation. What you’ll need • To be 18 years or over as of 1st Sept 2020 • 3 GCSEs (or equivalent) at grades A-C in any subject by Sept 2020 plus GCSE English and Maths (or equivalents) at grade D or above • To be eligible to work in the UK and not be in full-time education  • To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject (e.g. Business Studies A-Level). In return, you can look forward to a salary of 18,915 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  Make real change with us. Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Digital Marketing Level 3 Apprenticeship  £18,915 Paddington On the programme The digital disruption all around us brings brilliant opportunities. There’s never been a better time to join Digital Marketing. You will work closely with the Marketing Managers to design, develop and deploy digital propositions, services and analytics across social media channels and other customer touchpoints. By using the latest technologies and agile delivery practices, you’ll help one of the world’s most valuable brands grow and evolve.   What you’ll need •  To have achieved a minimum of 5 GCSEs at grade A-C/4-9 or above (including Maths and English Language)  •  To be eligible to work in the UK and not be in full-time education by September 2019  •  To have lived in the UK and/or EU for 3 years prior to September 2019  •  Excellent communication skills  •  Creativity, resilience and adaptability  •  Curiosity and passion for technology, how things work and the future of digital  •  Understanding of the role digital and social media play in delivering excellent customer experience  •  Experience in using social media You must not hold an existing qualification at the same or higher level in a similar subject (e.g. a degree or masters in a similar subject). In return, you can look forward to a salary of £18,915 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  Make real change with us. Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Data Analyst Level 4 Apprenticeship £21,500 Newbury, London, Manchester On the programme Vodafone is a business that runs on insight. You’ll collect, organise and study the data that delivers it. Or more specifically, you’ll learn how to manage, cleanse, abstract and aggregate that data before using your results to make recommendations that push business performance to the next level. You’ll study and experience data analysis and analytics, data structures, Big Data and processes and tools for data integration. After two years, you’ll be a well-rounded, well-respected Data Analyst with: •  Data Analyst Level 4 Apprenticeship •  BCS Level 4 Certificate in Data Analysis Tools •  BCS Level 4 Certificate in Data Analysis Concepts What you’ll need •  To be 18 years or over on 1st Sept 2020 •  GCSE English & Maths at grade C or above (or equivalent qualifications)  •  2 A Levels (including maths or ICT) by Sept 2020     - Or a Level 3 apprenticeship in a similar subject     - Or an International Baccalaureate at Level 3 in ICT     - Or a BTEC Extended Diploma (180 credits) In ICT •  Strong English skills •  Be eligible to work in the UK and not be in full-time education  •  To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject. In return, you can look forward to a salary of £21,500 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  A rewarding future is in your grasp. Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Level 6 Apprenticeship Network Engineer £21,500  Newbury, Wokingham, London, Gloucester, Liverpool On the programme Vodafone Network Engineers deliver our world-leading global network at the cutting edge - adapting and evolving with changes to new technologies to give our customers the very best digital experience. Join them and you’ll grow future-building skills by getting involved in major communications installations, supporting the engineering and delivery of voice and data services, or helping to monitor the entire network. Whatever you’re involved in, you’ll be working with the technology that keeps people connected across the world.  With a combination of digital and classroom-based learning, you’ll take modules in Network Design & Troubleshooting, IP-Based Network Switching Systems, Cyber Security and Unified Communications, and more. You’ll gain hands-on experience working alongside industry leaders who’ll share their knowledge with you. And you’ll develop into a Network Engineering expert who can plan, design, build and test networks, identify security risks and troubleshoot problems.  At the end of the four years, you’ll have a BSc (Hons) Degree in Digital & Technology Solutions, specialising in Network Engineering.  What you’ll need •    To be 18 years or over on 1st Sept 2020 •    GCSE English & Maths at Grade C or above (or equivalent qualifications) •    2x A Levels including ICT or Maths by Sept 2020 Or, in a similar subject:  -    A Level 3 Apprenticeship  -    An International Baccalaureate at Level 3  -    A BTEC Extended Diploma (180 credits) •    To be eligible to work in the UK and not be in full-time education  •    To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject. We have opportunities in various locations, so you must be commutable to one of the following locations: Newbury, Wokingham, London, Gloucester, or Liverpool.  In return, you can look forward to a salary of £21,500 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  See just how much you can achieve with us.  Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Level 6 Apprenticeship Software Engineer  £21,500  Newbury On the programme Software engineering is driving us forward. Whether we’re buying in quality solutions, building our own unique customer experiences, delivering tomorrow’s digital infrastructure or enabling the Gigabit Society. Whichever of our world-class teams you join, you’ll help us realise our vision of the digital future.  With a combination of digital and classroom-based learning, you’ll take modules in Systems Development, Solution Architecture, Planning & Implementing Dev Ops, Designing & Developing Products for the Internet of Things, and more. You’ll gain hands-on experience working alongside industry leaders who’ll share their knowledge with you. And you’ll develop into a Software Engineering expert who can create new solutions using the latest software development languages, produce and test high quality code, develop user stories and create robust software designs.  At the end of the four years, you’ll have a BSc (Hons) Degree in Digital & Technology Solutions, specialising in Software Engineering.  What you’ll need • To be 18 years or over on 1st Sept 2020 • GCSE English & Maths at Grade C or above (or equivalent qualifications) • 2x A Levels including ICT or Maths by Sept 2020 Or, in a similar subject:  -    A Level 3 Apprenticeship  -    An International Baccalaureate at Level 3  -    A BTEC Extended Diploma (180 credits) • To be eligible to work in the UK and not be in full-time education  • To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject. In return, you can look forward to a salary of £21,500 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  See just how much you can achieve with us.  Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Digital & Technology Solutions Professional Level 6 Apprenticeship £21,500 Newbury On the programme This is an experience where you’ll go deep as well as wide - combining great experience, first-rate training and a degree. The variety will be exciting; so will the level of expertise you develop. You will learn to provide tech-enabled solutions to customers in a range of areas: including cyber security, Big Data, machine learning, data analytics and networks. You’ll advise on and implement technology solutions that enable businesses to develop new products and services and to increase our productivity using digital technologies. You will specialise in either Data Analytics, Software Engineering, IT Consultancy or Network Engineering, and you’ll have a huge network to support you throughout your journey, including mentors, existing apprentices and your team.  What you’ll need •  To be 18 years or over as of 1st Sept 2020 •  GCSE English & Maths at grade C or above (or equivalent qualifications)  •  2 A Levels (including ICT or Maths) by Sept 2020 Or a Level 3 apprenticeship in a similar subject Or an International Baccalaureate at Level 3 a similar subject Or a BTEC Extended Diploma (180 credits) a similar subject •  To be eligible to work in the UK and not be in full-time education  •  To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject (e.g. a degree or masters in a similar subject). In return, you can look forward to a salary of £21,500 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  Make real change with us. Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Data Analyst Level 4 Apprenticeship £21,500 Newbury, London, Manchester On the programme Vodafone is a business that runs on insight. You’ll collect, organise and study the data that delivers it. Or more specifically, you’ll learn how to manage, cleanse, abstract and aggregate that data before using your results to make recommendations that push business performance to the next level. You’ll study and experience data analysis and analytics, data structures, Big Data and processes and tools for data integration. After two years, you’ll be a well-rounded, well-respected Data Analyst with: •  Data Analyst Level 4 Apprenticeship •  BCS Level 4 Certificate in Data Analysis Tools •  BCS Level 4 Certificate in Data Analysis Concepts What you’ll need •  To be 18 years or over on 1st Sept 2020 •  GCSE English & Maths at grade C or above (or equivalent qualifications)  •  2 A Levels (including maths or ICT) by Sept 2020     - Or a Level 3 apprenticeship in a similar subject     - Or an International Baccalaureate at Level 3 in ICT     - Or a BTEC Extended Diploma (180 credits) In ICT •  Strong English skills •  Be eligible to work in the UK and not be in full-time education  •  To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject. In return, you can look forward to a salary of £21,500 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  A rewarding future is in your grasp. Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Level 6 Apprenticeship Data Analyst  £21,500  Newbury & Paddington On the programme Be part of the Data Revolution with a business that combines the agility and spirit of a start-up with all the resources and opportunities of a global corporate. Working in teams focused on Big Data analytics, business intelligence, automation and more, you’ll help us bring the impossible to life through insight and design.  With a combination of digital and classroom-based learning, you’ll take modules including Data Modelling & SQL Language, Big Data & Analytics, Data Communications & Network Security, AI & Machine Learning and Business Strategy. You’ll gain hands-on experience working alongside industry leaders who’ll share their knowledge with you. And you’ll develop into a Data Analytics expert who can use a range of analytical techniques, present data visualisation, create reports and make recommendations that influence business-transforming decisions.   At the end of the four years, you’ll have a BSc (Hons) Degree in Digital & Technology Solutions, specialising in Data Analysing.  What you’ll need •  To be 18 years or over on 1st Sept 2020 •  GCSE English & Maths at Grade C or above (or equivalent qualifications) •  2x A Levels including ICT or Maths by Sept 2020 Or, in a similar subject:  -  A Level 3 Apprenticeship  -  An International Baccalaureate at Level 3  -  A BTEC Extended Diploma (180 credits) •  To be eligible to work in the UK and not be in full-time education  •  To have lived in the UK and/or EU for 3 years or more You must not hold an existing qualification at the same or higher level in a similar subject. In return, you can look forward to a salary of £21,500 and a benefits package that includes generous holiday allowance and discounts on your shopping as well as Vodafone products.  See just how much you can achieve with us.   Commitment from Vodafone Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Who we’re looking for If you've just finished school or college, and gained A-levels or BTECs, and you're not sure that university is for you, then our apprenticeship opportunities within our Global Technology function provides you with a chance to work in London, take the first step in your career and earn while you learn. About Schroders We are a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people on six continents. And we’ve been around for over 200 years, we keep adapting as society and technology changes. We have a constant commitment to helping our clients, and society prosper. The base in London You’ll be based at our headquarters in the City of London working with customers the business and technology to delivery leading customer experience based on understanding customer needs and wants and business goals. We need inquisitive individuals who are eager to ask questions and get involved with the team. The teams Corporate IT Schroders Corporate IT support our Global Legal, Compliance, HR, Finance, Risk, Facilities business customers and suppliers with all aspects of the change lifecycle, from new software evaluation through to full software solution implementation. Collectively as a team we play numerous roles, as an Apprentice Agile Business Analyst you will principally be involved in the analysis and design aspects of the software development lifecycle, however you will also contribute to the technical design, and at times provide additional development as well as testing capacity. The Customer Experience Design team Schroders Experience Design are an internal design team focused on understanding and meeting the needs, wants and aspirations of both Schroders customers and the business. We deliver strategic design and digital projects through close collaboration with customer and the business creating measureable commercial value.  IT Service Desk team The Service Desk team heads up the front lines of the IT Service teams. Our goal is to provide excellent customer service and quick responses to our users. We support our international offices by developing, rolling out and maintaining our systems and processes, using cutting-edge software and hardware. You will get hands-on experience with the different technologies we use, find out how an IT service desk runs in a business like Schroders. What you’ll do As a Schroders apprentice, you will spend 20% of your time working towards achieving an accredited professional qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise. The role(s) Corporate IT You will be part of our Corporate IT team working with our various business customers introducing and managing change. You will be an integral member of the team and given a variety of opportunities and experiences whilst always being supported, encouraged and mentored by your colleagues. You will get hands on experience working with customers as well as working towards your Business Analyst qualification. Some of the tasks you’ll be involved in are: Working with the team to ensure that the business requirements to be delivered are suitably well defined and structured Contributing to the analysis, development and build of working software Verifying delivered software is working according to the agreed business requirements   Working collaboratively with colleagues from other teams that we have a dependency on to provide solutions   Provide assistance with on-boarding 3rd party business solutions Participate enthusiastically and effectively in the day to day activities of the team Developing strong communication, critical thinking and creative problem solving skills Gaining an understanding of the change process, costs as well as risks Customer Experience Design You will be part of our Customer Experience Design team who work with customers and the business using research, data insights and digital technology to design, develop and delivery industry leading products and services. You will get hands-on experience designing new digital products and services by researching them with customers as well as working towards your Business Analyst qualification that provides an end-to-end IT framework for the delivery and operation of digitally enabled products and services. Some of the tasks you’ll be involved in are: Working on the design of Websites, Mobile Apps, Chat bots and other digital services Learning how to undertake research with customer into digital products and services Undertaking supervised customer research to understand the motivations and behaviours of our, customers, clients and employees in order to improve our products and services Learning how to apply the latest research and analytics techniques to provide actionable insight for the business, design and delivery teams Collaborating with customers and the business in researching and designing new products and services Developing strong communication, critical thinking and creative problem solving skills Working in multi disciplinary teams to create measurable better service experience for customer and the business IT Service Desk You’ll be part of our IT Service Desk on front lines of the IT Service teams. Our goal is to provide excellent customer service and quick responses to our users. So we’re looking for someone who gets a real buzz out of technology, has a mind for problem solving and a flair for providing excellent customer service. You will get hands-on experience with the different technologies we use, find out how an IT service desk runs in a business like Schroders as well as working towards your ITIL V4 qualification. Some of the tasks you’ll be involved in are: Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications on end to end projects Take responsibility for your very own Business Project  on an area you’re passionate about and personalised to your career goals Providing excellent customer service to users and clients Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great service desk technician You will learn how to resolve any incident that is raised by a user Hands-on experience with Request management, which can range from deploying an application to a users machine to creating a shared mailbox The knowledge, experience and qualifications you need You’ll have at least 96 UCAS points and be 18 years old by Monday 7 September to apply for the 2020 intake The knowledge, experience and qualifications that will help  A Technology/ IT qualification at GCSE or equivalent  An understanding of the latest news and changes in Technology  Any experience in providing excellent customer service in any industry (Service Desk role)  A Design or Digital media qualification at GCSE or equivalent (Customer Experience Design) Ultimately, we can teach what you need to know about the job we just need you to bring your drive, passion and enthusiasm to make the most of the opportunity to start building your career. What you’ll be like You’ll be an ambitious and enthusiastic self-starter who is eager to learn more about our industry and our business A team player with a pro-active approach to getting things done, you’ll love a challenge and are keen to work in an exciting, fast paced environment. You’ll be flexible and eager to learn as the needs of our customers and the business evolve so you’ll need to adapt and work with others well. We’re looking for the best, whoever they are Schroders is an equal opportunities employer. You’re welcome here whatever your sex, marital status, ethnic origin, sexual orientation, religious belief or age. Please note we recruit on a rolling basis so we recommend you apply early.   Start date:  Monday 7 September 2020

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. Why this role matters Human Resources Consultant / Partner Level 5 Human Resources (HR) in BT operates across all our lines of business and offers both specialist and generalist roles. This rotational apprenticeship programme will give you the opportunity to gain knowledge across a wide range of HR disciplines. You’ll learn how to make informed recommendations about ways to improve business practices and you’ll develop an in-depth understanding of your responsibilities, including a thorough knowledge of key policies. You’ll also have the opportunity to work towards a professionally recognised Chartered Institute of Personnel and Development (CIPD) qualification which will help you progress your career.  Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as relationship management, how to advise managers, how HR can contribute to business change, HR solution development and information analysis methods. You’ll learn how to tailor business-centred advice to the interpretation and application of HR policies and processes, relevant employment law and how to work with the business to resolve challenging situations that result in escalation.  Key to showing your commitment to the profession will be starting your own personal development process. To do this you’ll need to keep up-to-date with business, HR, legal, policy and process changes. You’ll also consistently seek feedback from colleagues about your performance, then act on what you learn. Entry Requirements To join our Apprentice Human Resources Consultant / Partner Level 5 you’ll need to achieve two A-Levels with a minimum of CC grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing The main purpose of a customer service specialist is to be a professional for direct customer support within all sectors and organisation types. You’ll be an advocate for Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints and queries. You’ll often be an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and /or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. You’ll utilise both organisational and generic IT systems to carry out your role with an awareness of other digital technologies. You’ll have the opportunity to work in a wide variety of environments including call centres, retail, webchat, service industry or any customer service point. Training & Support Throughout the course of your apprenticeship, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as business knowledge, customer journeys, customer insight, service culture and environment awareness. Completion of this apprenticeship will make you eligible to join the Institute of Customer Service as an Individual Member at Professional Level. Should you choose to progress on a Customer Service career path you may be eligible for further professional membership including management. Entry Requirements To join our Apprentice Customer Service Level 3 programme you’ll need to achieve at least 4 GCSE's at grades 4 – 9 (GCSE C or above) including English Language & Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Our Apprentice  Network Engineers  play a key part to ensure that our networks are designed, tested, built and maintained with fresh, new, innovative ideas in mind. There’s a broad array of network roles within BT. During the course of your apprenticeship you’ll have the opportunity to get involved in a number of areas including testing the latest networking technology, upgrading the existing network and the planning, installing and running of network elements. You may also get the opportunity to gain in-depth understanding of mobile networks and the technologies that underpin them, playing a part in supporting and maintaining high levels of stability and performance of the biggest and best mobile network in the UK. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as planning, designing, building and testing simple networks, identifying the key characteristics of a new network service, determining the minimum network capacity of planned networks. You’ll also learn how to design, build, test configure and optimise a distributed network and how to analyse network performance and troubleshoot typical problems in networks. You’ll be taught the methods required to identify and evaluate network security risks and then incorporate appropriate security products and processes into network designs to increase security, resilience and dependability. Entry Requirements To join our Apprentice Digital & Technology Solutions Level 6 – Network Engineer programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of BCC grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Chartered Manager Degree  Level 6 As a Chartered Manager in BT, you’ll learn how to take responsibility for people, projects, operations and/or services to deliver long term organisational success. You’ll gain professional recognition of your ability to deliver impact, behave ethically and demonstrate your commitment to continual learning and development. You’ll be trained to manage complexity and deliver impact at a strategic and / or operational level. You’ll take management and leadership responsibility for setting and delivering organisational objectives through a wide range of functions. The role will include all aspects of management and leadership skills, knowledge, self-awareness and behaviours. You’ll have the opportunity to develop a wide range of skills including strategic decision making, setting direction and achieving results, building and leading teams, clear communication, developing skills and motivating others, fostering inclusive and ethical cultures, leading change, project management, financial management, innovation, risk management and developing stakeholder relationships. Training & Support Throughout the course of your training, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as operational strategy, project management, business finance, sales and marketing, digital business and new business, how to effectively lead and manage people, personal effectiveness and project management. Entry Requirements To join our Chartered Manager Degree Level 6 programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of BCC grades. You’ll also need to have a minimum of five GCSEs at grades 4 – 9 (GCSE C or above) including English and Maths. You’ll need to achieve these grades by September 2020. Locations Bristol, Ipswich, London We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Our Apprentice Business Administrators are responsible for supporting and engaging with different parts of our organisation and interacting with internal or external customers. Working alongside experienced colleagues you’ll learn how the Business Administrator role requires a focus on adding value. You’ll be involved in projects that contribute to the efficiency of BT through support of functional areas, working across teams and resolving issues. You’ll be trained to deliver your responsibilities with efficiency, integrity and with a positive attitude. You’ll need to demonstrate strong written and verbal communication skills and you’ll bring a proactive approach to the process of your own skills development. You’ll also be expected to show initiative, manage priorities and your own time, demonstrate problem-solving and decision-making skills. You’ll also have the opportunity to develop your people management skills and will eventually coach or mentor colleagues. Training & Support Throughout the course of your apprenticeship, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as the use of multiple IT packages and systems, training in how to produce accurate records and documents such as emails, letters, files, payments, reports and proposals, document and record production and project management skills. Entry Requirements To join our Apprentice Business Administrator Level 3 programme you’ll need good interpersonal skills as well as experience working with customers in some capacity. You must achieve Level 2 English and Maths prior to taking the end-point assessment. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Business Analysts are responsible for assessing the business impact of change, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders. Working in one of our customer-facing units you’ll be trained to take responsibility for providing technology-enabled solutions to internal and / or external customers in a range of areas including business and systems analysis and data analysis. You’ll be taught how to create a detailed analysis of systems and make recommendations for improvement by producing specifications of user requirements that enable software engineers to develop the right software solutions. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills including how to develop and apply modelling and analysis techniques to describe business problem scenarios, how to help select solutions using a range of industry standard analysis techniques and how to elicit and prioritise business requirements for a digital technology system using industry best practice methods. You’ll develop the knowledge to create a clear, complete, unambiguous and testable requirements specification, including functional and non-functional, data, user interfaces and security requirements. You’ll also learn how to evaluate selected models against business objectives and system requirements and how to use industry standard tools to facilitate the analysis, documentation and traceability of requirements. Entry Requirements To join our Apprentice Digital & Technology Solutions Level 6 – Business Analyst programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of AAB grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing As a Data Analyst for our Research Teams, you’ll be developing expertise in data mining, research, looking for trends in performance data and driving in depth analysis in support of the research department.  You’ll develop a detailed understanding of mobile network technologies, platforms and other emerging technologies to enable the extraction and manipulation of key data. You’ll be heavily involved in the analysis of data sets. Setting up and running experiments and tests, producing proof of concept prototypes and the analysis and interpretation of the data to aid research.  Training & support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as how to support research activities, data-driven decision making, data analysis, statistical targeting solutions.  You will learn how to identify, collect then migrate data to and from a range of internal and external systems and how these are applied to technology research. You’ll learn how to undertake research, manipulate and link different data sets and how to interpret and apply the organisation’s data and information security standards, policies and procedures to data management activities. Once you’ve gained sufficient experience you’ll be accountable for informing business activities through research, the development of customer segmentation, propensity models and insights. You’ll be taught to use a range of analytical techniques such as research methodologies, data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data. You’ll also assist with the production of performance dashboards and reports, as well as assist with data quality checking and cleansing that will be used in the research of technology.  You will achieve a Degree on completion.  Entry requirements You’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of AAB grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Infrastructure Technicians set people up on systems and provide support when they need it, maintaining the organisation’s productivity by solving issues as they arise. They provide support to our internal and external customers, helping them to use our technologies as productively as possible. They use a range of tools to problem-solve and trouble-shoot non-routine problems. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as IT security, how to securely operate across all platforms, your areas of responsibility in-line with organisational guidance and legislation, how to operate a range of mobile devices and securely add them to a network and how to effectively record, analyse and communicates data at the appropriate level. You’ll also learn workflow management, how to deal with pressure and continue to progress and allocate tasks in accordance with the organisation’s reporting and quality systems, your health & safety responsibilities and how to optimise the performance of hardware, software and network systems and services in line with business requirements. Entry Requirements To join our Apprentice Infrastructure Technician Level 3 programme you’ll need to achieve a minimum of five GCSEs at grades 4–9 (GCSE C or above) including English Language and Maths. Unless you’re seeking a desk-based role, you’ll also need a full driving licence with no more than six points. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.