Your Role and Responsibilities
Have you ever thought 'Why?" "Why does that do that?" "Why can't we do it this way?" "Why is this so difficult to use?" "Wouldn't it be great if we didn't need that any more?" If you spend some of your time thinking about questions like those, then IBM is the perfect place for your career to flourish. Why IBM? IBM has always challenged the way the world interacts, how we communicate with each other and how business works, and it continues to ask the world “why?”. In 2018, IBM had 9,100 new inventions recognised in the U.S. alone, the 26th year in a row we have led the way. Our new ideas and inventions cover things like artificial intelligence, cloud computing, cyber security and quantum computing. 5 IBM colleagues have received Nobel Prizes. As well as challenging ourselves as an organisation to keep inventing and improving, we also make sure we continue to challenge and develop our people with fantastic training and...
08 Feb, 2021
Intermediate Apprenticeship
Your Role and Responsibilities
Have you ever thought 'Why?" "Why does that do that?" "Why can't we do it this way?" "Why is this so difficult to use?" "Wouldn't it be great if we didn't need that any more?" If you spend some of your time thinking about questions like those, then IBM is the perfect place for your career to flourish. Why IBM? IBM has always challenged the way the world interacts, how we communicate with each other and how business works, and it continues to ask the world “why?”. In 2018, IBM had 9,100 new inventions recognised in the U.S. alone, the 26th year in a row we have led the way. Our new ideas and inventions cover things like artificial intelligence, cloud computing, cyber security and quantum computing. 5 IBM colleagues have received Nobel Prizes. As well as challenging ourselves as an organisation to keep inventing and improving, we also make sure we continue to challenge and develop our people with fantastic training and...
Your Role and Responsibilities
Learn from the best! Apprenticeships at IBM are all about picking up new skills – and lots of them. It’s four years’ worth of brilliant training, loads of exposure and the kind of experience you simply couldn’t get anywhere else. If you’ve decided to dive straight into the world of work after college (and if you’re as fascinated as we are by technology and how it can change business), our Degree Apprenticeship Scheme is one of the best learning experiences out there. Level: 6 Duration: 4 years Salary: £20,000 Entry Requirements: 5 GCSEs grade 4-9, minimum 120 UCAS points (subject to change dependent on university requirements) We have design placements available focussing on UX Design, Service Design and Visual Design. You don’t need specify which design speciality you’d like to be considered for, but if you do have a preference please tell us in your application form. If you don’t...
08 Feb, 2021
Degree Apprenticeship
Your Role and Responsibilities
Learn from the best! Apprenticeships at IBM are all about picking up new skills – and lots of them. It’s four years’ worth of brilliant training, loads of exposure and the kind of experience you simply couldn’t get anywhere else. If you’ve decided to dive straight into the world of work after college (and if you’re as fascinated as we are by technology and how it can change business), our Degree Apprenticeship Scheme is one of the best learning experiences out there. Level: 6 Duration: 4 years Salary: £20,000 Entry Requirements: 5 GCSEs grade 4-9, minimum 120 UCAS points (subject to change dependent on university requirements) We have design placements available focussing on UX Design, Service Design and Visual Design. You don’t need specify which design speciality you’d like to be considered for, but if you do have a preference please tell us in your application form. If you don’t...
Open to: School leavers who wish to pursue an alternative route to qualification as a solicitor rather than attending a full-time university course
Apply: From 1 February 2021 and close 31 March 2021.
Assessment days: Spring/Summer 2020
Application process:
Online application Online verbal reasoning and situational judgement tests Telephone Interview with Graduate Recruitment Assessment Day – This will include a number of group and individual assessments as well as an interview.
Intake date: September 202
05 Feb, 2021
School Leaver Programmes
Open to: School leavers who wish to pursue an alternative route to qualification as a solicitor rather than attending a full-time university course
Apply: From 1 February 2021 and close 31 March 2021.
Assessment days: Spring/Summer 2020
Application process:
Online application Online verbal reasoning and situational judgement tests Telephone Interview with Graduate Recruitment Assessment Day – This will include a number of group and individual assessments as well as an interview.
Intake date: September 202
Transform our future places and spaces
Are you ready to be part of a well-respected team with a solid reputation in the engineering industry? Join our Apprenticeship Programme. You'll be trusted with complex work, receiving all levels of support from line managers to the wider team.
While you grow in areas that excite you, we also encourage you to maintain a positive work-life balance. So, during our recruitment process, tell us what matters to you. Find out how we support wellbeing in and out of the office – including different ways to be flexible around work. Let's also discuss some of our recent Diversity & Inclusion pledges, including Women's Equality, how we're Disability Confident and an Inclusive Employer.
With Atkins, you'll be in great company. What you’ll be studying
Level 6 Degree Apprenticeship - Electro-Mechanical Engineering
Academic Requirements
5 GCSEs including a B/6 in Mathematics & C/5 in English Language and...
25 Jan, 2021
Degree Apprenticeship
Transform our future places and spaces
Are you ready to be part of a well-respected team with a solid reputation in the engineering industry? Join our Apprenticeship Programme. You'll be trusted with complex work, receiving all levels of support from line managers to the wider team.
While you grow in areas that excite you, we also encourage you to maintain a positive work-life balance. So, during our recruitment process, tell us what matters to you. Find out how we support wellbeing in and out of the office – including different ways to be flexible around work. Let's also discuss some of our recent Diversity & Inclusion pledges, including Women's Equality, how we're Disability Confident and an Inclusive Employer.
With Atkins, you'll be in great company. What you’ll be studying
Level 6 Degree Apprenticeship - Electro-Mechanical Engineering
Academic Requirements
5 GCSEs including a B/6 in Mathematics & C/5 in English Language and...
An engineering apprenticeship within the Unilever supply chain is a gateway to a dynamic career. You will be involved first-hand in helping our business thrive sustainably through the 400+ household brands we produce every day. By joining our engineering team as an apprentice, you will become part of our inclusive community of over 8000 of the most highly skilled engineers worldwide, spanning across 320+ factories. Working together, supporting each other, and implementing the latest technology and design to build ground-breaking solutions and innovations.
22 Jan, 2021
Higher Apprenticeship
An engineering apprenticeship within the Unilever supply chain is a gateway to a dynamic career. You will be involved first-hand in helping our business thrive sustainably through the 400+ household brands we produce every day. By joining our engineering team as an apprentice, you will become part of our inclusive community of over 8000 of the most highly skilled engineers worldwide, spanning across 320+ factories. Working together, supporting each other, and implementing the latest technology and design to build ground-breaking solutions and innovations.
Unilever
Port Sunlight (Wirral), Leeds, Gloucester, Burton Upon Trent, Crumlin (Newport)
An engineering apprenticeship within the Unilever supply chain is a gateway to a dynamic career. You will be involved first-hand in helping our business thrive sustainably through the 400+ household brands we produce every day. By joining our engineering team as an apprentice, you will become part of our inclusive community of over 8000 of the most highly skilled engineers worldwide, spanning across 320+ factories. Working together, supporting each other, and implementing the latest technology and design to build ground-breaking solutions and innovations.
22 Jan, 2021
Advanced Apprenticeship
An engineering apprenticeship within the Unilever supply chain is a gateway to a dynamic career. You will be involved first-hand in helping our business thrive sustainably through the 400+ household brands we produce every day. By joining our engineering team as an apprentice, you will become part of our inclusive community of over 8000 of the most highly skilled engineers worldwide, spanning across 320+ factories. Working together, supporting each other, and implementing the latest technology and design to build ground-breaking solutions and innovations.
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and an assigned mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and an assigned mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and an assigned mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and an assigned mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent...
Who we are
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
This apprenticeship is a highly skilled technical role that requires you to produce designs for a wide range of installations to customer specification both commercial/industrial and residential. HVAC (Heating, Ventilation & Air Conditioning) Design Engineers need to be very safety conscious and have good IT, mathematics and communication skills. During the apprenticeship you will learn to produce drawings and designs using Computer Aided Design (CAD), AutoCAD and additional design...
23 Dec, 2020
Advanced Apprenticeship
Who we are
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
This apprenticeship is a highly skilled technical role that requires you to produce designs for a wide range of installations to customer specification both commercial/industrial and residential. HVAC (Heating, Ventilation & Air Conditioning) Design Engineers need to be very safety conscious and have good IT, mathematics and communication skills. During the apprenticeship you will learn to produce drawings and designs using Computer Aided Design (CAD), AutoCAD and additional design...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
The Norwich Production Systems branch of our business designs, builds and tests Hydraulic power systems, and Chemical Injection controls for safety and process applications in the Oil & Gas sector.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do:
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
The Norwich Production Systems branch of our business designs, builds and tests Hydraulic power systems, and Chemical Injection controls for safety and process applications in the Oil & Gas sector.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do:
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced Level 3...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced Level 3...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced Level 3...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced Level 3...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced Level 3...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent Advanced Level 3...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and a mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent...
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and an assigned mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent...
23 Dec, 2020
Advanced Apprenticeship
WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
What you will do
An apprenticeship with us will see you building new skills, while applying your knowledge to real-world live projects. There will be plenty of opportunities to explore your potential and you’ll enjoy full support from your line manager and an assigned mentor. You will be required to ensure that you adhere to safe working practices and also be able to take instructions and act upon them in a prompt and professional manner. We are offering a full-time permanent...
If you’re interested in a legal career, our virtual legal school work experience programme offers the perfect way to find out if it’s the right career choice for you.
Join us on a 4-day virtual work placement and you’ll get a full overview of what it’s like to work in a leading commercial law firm. You’ll get valuable experience and discover for yourself what law in practice is really like. What’s more, the experience will give your CV a real boost.
If successful in securing a place, you will need access to a computer or laptop and an Internet connection to take part. A headset would be beneficial but not essential. You will not be required to come into an office.
Whatever your background, legal knowledge or experience it’s a great way to get an insight into the commercial world and develop your skill-set. So, what are you waiting for?
After you have applied why not also take a look at our open access virtual work...
14 Dec, 2020
Work Experience Schemes
If you’re interested in a legal career, our virtual legal school work experience programme offers the perfect way to find out if it’s the right career choice for you.
Join us on a 4-day virtual work placement and you’ll get a full overview of what it’s like to work in a leading commercial law firm. You’ll get valuable experience and discover for yourself what law in practice is really like. What’s more, the experience will give your CV a real boost.
If successful in securing a place, you will need access to a computer or laptop and an Internet connection to take part. A headset would be beneficial but not essential. You will not be required to come into an office.
Whatever your background, legal knowledge or experience it’s a great way to get an insight into the commercial world and develop your skill-set. So, what are you waiting for?
After you have applied why not also take a look at our open access virtual work...
What you’ll be doing
Our Support Technicians look after service in the Field – this means working on-site with our diverse range of customers, from small local business right up to large FTSE 100 corporate organisations – no two days are the same! Some of our larger and complex customers have very specific needs from our teams and that’s what we’re here to serve. That could be anything from provision or repair, hardware, software or infrastructure.
As a Field Support Technician, you will be working in the Field day-to-day and have direct exposure to our customers. Working on customer sites every day means you’ll need to be prepared to travel around, but that’s part of the fun! You get to see our technology being used in lots of different, innovative ways, and you get to be part of it. You will attend customer sites to help with installations where engineering support is required to set-up, install, and carry out non-complex and simple...
07 Dec, 2020
Advanced Apprenticeship
What you’ll be doing
Our Support Technicians look after service in the Field – this means working on-site with our diverse range of customers, from small local business right up to large FTSE 100 corporate organisations – no two days are the same! Some of our larger and complex customers have very specific needs from our teams and that’s what we’re here to serve. That could be anything from provision or repair, hardware, software or infrastructure.
As a Field Support Technician, you will be working in the Field day-to-day and have direct exposure to our customers. Working on customer sites every day means you’ll need to be prepared to travel around, but that’s part of the fun! You get to see our technology being used in lots of different, innovative ways, and you get to be part of it. You will attend customer sites to help with installations where engineering support is required to set-up, install, and carry out non-complex and simple...
What you’ll be doing
BT is much bigger than broadband and phone lines. We provide telecoms, security and IT solutions to lots of businesses, from small, independent companies to FTSE 100 corporations.
As one of our Future Service associates, you’ll be a problem solver for our customers. When someone gets in touch, you’ll be their first point of call, so you’ll need to make sure you’re following correct contact validation procedures. Our customers are important to us, so we always aim to resolve any issues they have the first time they contact us. This might be a simple question, or you might need to use diagnostic techniques to identify the root cause of the problem.
You’ll book service requests with suppliers and keep customers informed with all the relevant information. You’ll also make sure everything is recorded and documented correctly, so we’ve got good quality insight captured for all customer calls and faults.
To...
07 Dec, 2020
Intermediate Apprenticeship
What you’ll be doing
BT is much bigger than broadband and phone lines. We provide telecoms, security and IT solutions to lots of businesses, from small, independent companies to FTSE 100 corporations.
As one of our Future Service associates, you’ll be a problem solver for our customers. When someone gets in touch, you’ll be their first point of call, so you’ll need to make sure you’re following correct contact validation procedures. Our customers are important to us, so we always aim to resolve any issues they have the first time they contact us. This might be a simple question, or you might need to use diagnostic techniques to identify the root cause of the problem.
You’ll book service requests with suppliers and keep customers informed with all the relevant information. You’ll also make sure everything is recorded and documented correctly, so we’ve got good quality insight captured for all customer calls and faults.
To...
What you’ll be doing
As part of our customer service team, you’ll be the first person our customers interact with, and it’s down to you to make sure they have a positive experience and resolve any issues first time around.
Business Customer Support Associates support our corporate customers, from small companies to global conglomerates. No matter who they are, you’ll own the relationship with them from beginning to end, and will be a first line advocate for BT. You’ll learn about our different products and services, how they can help our customers, and channel this into the service you give them. You’ll need to be forward thinking and proactive, making sure you’re anticipating their every need.
It’s key in this role that you enjoy working with people. Not every conversation you have with our customers will be easy. Even when things aren’t going right, you’ll need to make sure you create a collaborative working...
07 Dec, 2020
Intermediate Apprenticeship
What you’ll be doing
As part of our customer service team, you’ll be the first person our customers interact with, and it’s down to you to make sure they have a positive experience and resolve any issues first time around.
Business Customer Support Associates support our corporate customers, from small companies to global conglomerates. No matter who they are, you’ll own the relationship with them from beginning to end, and will be a first line advocate for BT. You’ll learn about our different products and services, how they can help our customers, and channel this into the service you give them. You’ll need to be forward thinking and proactive, making sure you’re anticipating their every need.
It’s key in this role that you enjoy working with people. Not every conversation you have with our customers will be easy. Even when things aren’t going right, you’ll need to make sure you create a collaborative working...