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Who we’re looking for If you've just finished school or college, and gained A-levels or BTECs, and you're not sure that university is for you, then our apprenticeship opportunities within our Global Technology function provides you with a chance to work in London, take the first step in your career and earn while you learn. About Schroders We are a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people on six continents. And we’ve been around for over 200 years, we keep adapting as society and technology changes. We have a constant commitment to helping our clients, and society prosper. The base in London You’ll be based at our headquarters in the City of London working with customers the business and technology to delivery leading customer experience based on understanding customer needs and wants and business goals. We need inquisitive individuals who are eager to ask questions and get involved with the team. The teams Corporate IT Schroders Corporate IT support our Global Legal, Compliance, HR, Finance, Risk, Facilities business customers and suppliers with all aspects of the change lifecycle, from new software evaluation through to full software solution implementation. Collectively as a team we play numerous roles, as an Apprentice Agile Business Analyst you will principally be involved in the analysis and design aspects of the software development lifecycle, however you will also contribute to the technical design, and at times provide additional development as well as testing capacity. The Customer Experience Design team Schroders Experience Design are an internal design team focused on understanding and meeting the needs, wants and aspirations of both Schroders customers and the business. We deliver strategic design and digital projects through close collaboration with customer and the business creating measureable commercial value.  IT Service Desk team The Service Desk team heads up the front lines of the IT Service teams. Our goal is to provide excellent customer service and quick responses to our users. We support our international offices by developing, rolling out and maintaining our systems and processes, using cutting-edge software and hardware. You will get hands-on experience with the different technologies we use, find out how an IT service desk runs in a business like Schroders. What you’ll do As a Schroders apprentice, you will spend 20% of your time working towards achieving an accredited professional qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise. The role(s) Corporate IT You will be part of our Corporate IT team working with our various business customers introducing and managing change. You will be an integral member of the team and given a variety of opportunities and experiences whilst always being supported, encouraged and mentored by your colleagues. You will get hands on experience working with customers as well as working towards your Business Analyst qualification. Some of the tasks you’ll be involved in are: Working with the team to ensure that the business requirements to be delivered are suitably well defined and structured Contributing to the analysis, development and build of working software Verifying delivered software is working according to the agreed business requirements   Working collaboratively with colleagues from other teams that we have a dependency on to provide solutions   Provide assistance with on-boarding 3rd party business solutions Participate enthusiastically and effectively in the day to day activities of the team Developing strong communication, critical thinking and creative problem solving skills Gaining an understanding of the change process, costs as well as risks Customer Experience Design You will be part of our Customer Experience Design team who work with customers and the business using research, data insights and digital technology to design, develop and delivery industry leading products and services. You will get hands-on experience designing new digital products and services by researching them with customers as well as working towards your Business Analyst qualification that provides an end-to-end IT framework for the delivery and operation of digitally enabled products and services. Some of the tasks you’ll be involved in are: Working on the design of Websites, Mobile Apps, Chat bots and other digital services Learning how to undertake research with customer into digital products and services Undertaking supervised customer research to understand the motivations and behaviours of our, customers, clients and employees in order to improve our products and services Learning how to apply the latest research and analytics techniques to provide actionable insight for the business, design and delivery teams Collaborating with customers and the business in researching and designing new products and services Developing strong communication, critical thinking and creative problem solving skills Working in multi disciplinary teams to create measurable better service experience for customer and the business IT Service Desk You’ll be part of our IT Service Desk on front lines of the IT Service teams. Our goal is to provide excellent customer service and quick responses to our users. So we’re looking for someone who gets a real buzz out of technology, has a mind for problem solving and a flair for providing excellent customer service. You will get hands-on experience with the different technologies we use, find out how an IT service desk runs in a business like Schroders as well as working towards your ITIL V4 qualification. Some of the tasks you’ll be involved in are: Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications on end to end projects Take responsibility for your very own Business Project  on an area you’re passionate about and personalised to your career goals Providing excellent customer service to users and clients Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great service desk technician You will learn how to resolve any incident that is raised by a user Hands-on experience with Request management, which can range from deploying an application to a users machine to creating a shared mailbox The knowledge, experience and qualifications you need You’ll have at least 96 UCAS points and be 18 years old by Monday 7 September to apply for the 2020 intake The knowledge, experience and qualifications that will help  A Technology/ IT qualification at GCSE or equivalent  An understanding of the latest news and changes in Technology  Any experience in providing excellent customer service in any industry (Service Desk role)  A Design or Digital media qualification at GCSE or equivalent (Customer Experience Design) Ultimately, we can teach what you need to know about the job we just need you to bring your drive, passion and enthusiasm to make the most of the opportunity to start building your career. What you’ll be like You’ll be an ambitious and enthusiastic self-starter who is eager to learn more about our industry and our business A team player with a pro-active approach to getting things done, you’ll love a challenge and are keen to work in an exciting, fast paced environment. You’ll be flexible and eager to learn as the needs of our customers and the business evolve so you’ll need to adapt and work with others well. We’re looking for the best, whoever they are Schroders is an equal opportunities employer. You’re welcome here whatever your sex, marital status, ethnic origin, sexual orientation, religious belief or age. Please note we recruit on a rolling basis so we recommend you apply early.   Start date:  Monday 7 September 2020

We are excited to invite you to attend our exclusive Apprenticeship evening, to share with you our 2020 Apprenticeship opportunities, and find out more about what we do, and what apprenticeships we offer. Date: 23 March 2020 Time: 5.30pm to 7.30pm We’re a global tech leader, transforming businesses and millions of lives around the world. From developing pioneering IOT technology, to making holographic calls using 5G, and innovations like our DreamLab app enabling users to help fight cancer while they sleep, we connect people to all kinds of possibilities.  We’re not just a mobile retailer, but a world leading technology company, leading the way in creating a better future. Our Apprenticeship Programme is a real kick-start to your future career. You could have A-Levels or GCSEs. You might be interested in Advanced, Higher or Degree Apprenticeships. Whatever your plans, we’ll offer you a launchpad that really stands out – real-world experience, future-boosting qualifications, industry experts to learn from and a proper job, with the pay and benefits to match.  Vodafone Apprentices grow real-world experience on innovative  tech projects, gain future-boosting qualifications and enjoy exciting career prospects.  You will benefit from a structure that gives you the ability to apply the knowledge you gain through a combination of on-the-job, digital and classroom-based learning, and grow beyond expectations across a wide variety of potential career pathways. We have a number of apprenticeship opportunities for 2020. Find out more during our apprenticeship evening, which will include: A panel discussion with current apprentices and those who have graduated, sharing their experiences on the programme and how their careers have progressed since completing the programme. A talk from one of our senior leaders in Technology, to find out more about what we do, and how we support and grow our apprentices Information on our Apprenticeship opportunities and offering Networking session to ask questions and find out more from those who live our apprenticeships every day Plus a chance to see first-hand some of the exciting technology we have developed! Our apprenticeship opportunities include: Digital Marketing, Data Analytics, Network Engineering, Software Engineering, Business Administration, Digital & Technology Solutions, Project Management and Field Technician. We look forward to seeing you at our impressive Vodafone HQ Newbury campus, the home of our Technology hub!

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. Why this role matters Human Resources Consultant / Partner Level 5 Human Resources (HR) in BT operates across all our lines of business and offers both specialist and generalist roles. This rotational apprenticeship programme will give you the opportunity to gain knowledge across a wide range of HR disciplines. You’ll learn how to make informed recommendations about ways to improve business practices and you’ll develop an in-depth understanding of your responsibilities, including a thorough knowledge of key policies. You’ll also have the opportunity to work towards a professionally recognised Chartered Institute of Personnel and Development (CIPD) qualification which will help you progress your career.  Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as relationship management, how to advise managers, how HR can contribute to business change, HR solution development and information analysis methods. You’ll learn how to tailor business-centred advice to the interpretation and application of HR policies and processes, relevant employment law and how to work with the business to resolve challenging situations that result in escalation.  Key to showing your commitment to the profession will be starting your own personal development process. To do this you’ll need to keep up-to-date with business, HR, legal, policy and process changes. You’ll also consistently seek feedback from colleagues about your performance, then act on what you learn. Entry Requirements To join our Apprentice Human Resources Consultant / Partner Level 5 you’ll need to achieve two A-Levels with a minimum of CC grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing The main purpose of a customer service specialist is to be a professional for direct customer support within all sectors and organisation types. You’ll be an advocate for Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints and queries. You’ll often be an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and /or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. You’ll utilise both organisational and generic IT systems to carry out your role with an awareness of other digital technologies. You’ll have the opportunity to work in a wide variety of environments including call centres, retail, webchat, service industry or any customer service point. Training & Support Throughout the course of your apprenticeship, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as business knowledge, customer journeys, customer insight, service culture and environment awareness. Completion of this apprenticeship will make you eligible to join the Institute of Customer Service as an Individual Member at Professional Level. Should you choose to progress on a Customer Service career path you may be eligible for further professional membership including management. Entry Requirements To join our Apprentice Customer Service Level 3 programme you’ll need to achieve at least 4 GCSE's at grades 4 – 9 (GCSE C or above) including English Language & Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Our Apprentice  Network Engineers  play a key part to ensure that our networks are designed, tested, built and maintained with fresh, new, innovative ideas in mind. There’s a broad array of network roles within BT. During the course of your apprenticeship you’ll have the opportunity to get involved in a number of areas including testing the latest networking technology, upgrading the existing network and the planning, installing and running of network elements. You may also get the opportunity to gain in-depth understanding of mobile networks and the technologies that underpin them, playing a part in supporting and maintaining high levels of stability and performance of the biggest and best mobile network in the UK. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as planning, designing, building and testing simple networks, identifying the key characteristics of a new network service, determining the minimum network capacity of planned networks. You’ll also learn how to design, build, test configure and optimise a distributed network and how to analyse network performance and troubleshoot typical problems in networks. You’ll be taught the methods required to identify and evaluate network security risks and then incorporate appropriate security products and processes into network designs to increase security, resilience and dependability. Entry Requirements To join our Apprentice Digital & Technology Solutions Level 6 – Network Engineer programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of BCC grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Chartered Manager Degree  Level 6 As a Chartered Manager in BT, you’ll learn how to take responsibility for people, projects, operations and/or services to deliver long term organisational success. You’ll gain professional recognition of your ability to deliver impact, behave ethically and demonstrate your commitment to continual learning and development. You’ll be trained to manage complexity and deliver impact at a strategic and / or operational level. You’ll take management and leadership responsibility for setting and delivering organisational objectives through a wide range of functions. The role will include all aspects of management and leadership skills, knowledge, self-awareness and behaviours. You’ll have the opportunity to develop a wide range of skills including strategic decision making, setting direction and achieving results, building and leading teams, clear communication, developing skills and motivating others, fostering inclusive and ethical cultures, leading change, project management, financial management, innovation, risk management and developing stakeholder relationships. Training & Support Throughout the course of your training, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as operational strategy, project management, business finance, sales and marketing, digital business and new business, how to effectively lead and manage people, personal effectiveness and project management. Entry Requirements To join our Chartered Manager Degree Level 6 programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of BCC grades. You’ll also need to have a minimum of five GCSEs at grades 4 – 9 (GCSE C or above) including English and Maths. You’ll need to achieve these grades by September 2020. Locations Bristol, Ipswich, London We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Our Apprentice Business Administrators are responsible for supporting and engaging with different parts of our organisation and interacting with internal or external customers. Working alongside experienced colleagues you’ll learn how the Business Administrator role requires a focus on adding value. You’ll be involved in projects that contribute to the efficiency of BT through support of functional areas, working across teams and resolving issues. You’ll be trained to deliver your responsibilities with efficiency, integrity and with a positive attitude. You’ll need to demonstrate strong written and verbal communication skills and you’ll bring a proactive approach to the process of your own skills development. You’ll also be expected to show initiative, manage priorities and your own time, demonstrate problem-solving and decision-making skills. You’ll also have the opportunity to develop your people management skills and will eventually coach or mentor colleagues. Training & Support Throughout the course of your apprenticeship, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as the use of multiple IT packages and systems, training in how to produce accurate records and documents such as emails, letters, files, payments, reports and proposals, document and record production and project management skills. Entry Requirements To join our Apprentice Business Administrator Level 3 programme you’ll need good interpersonal skills as well as experience working with customers in some capacity. You must achieve Level 2 English and Maths prior to taking the end-point assessment. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Business Analysts are responsible for assessing the business impact of change, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders. Working in one of our customer-facing units you’ll be trained to take responsibility for providing technology-enabled solutions to internal and / or external customers in a range of areas including business and systems analysis and data analysis. You’ll be taught how to create a detailed analysis of systems and make recommendations for improvement by producing specifications of user requirements that enable software engineers to develop the right software solutions. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills including how to develop and apply modelling and analysis techniques to describe business problem scenarios, how to help select solutions using a range of industry standard analysis techniques and how to elicit and prioritise business requirements for a digital technology system using industry best practice methods. You’ll develop the knowledge to create a clear, complete, unambiguous and testable requirements specification, including functional and non-functional, data, user interfaces and security requirements. You’ll also learn how to evaluate selected models against business objectives and system requirements and how to use industry standard tools to facilitate the analysis, documentation and traceability of requirements. Entry Requirements To join our Apprentice Digital & Technology Solutions Level 6 – Business Analyst programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of AAB grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing As a Data Analyst for our Research Teams, you’ll be developing expertise in data mining, research, looking for trends in performance data and driving in depth analysis in support of the research department.  You’ll develop a detailed understanding of mobile network technologies, platforms and other emerging technologies to enable the extraction and manipulation of key data. You’ll be heavily involved in the analysis of data sets. Setting up and running experiments and tests, producing proof of concept prototypes and the analysis and interpretation of the data to aid research.  Training & support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as how to support research activities, data-driven decision making, data analysis, statistical targeting solutions.  You will learn how to identify, collect then migrate data to and from a range of internal and external systems and how these are applied to technology research. You’ll learn how to undertake research, manipulate and link different data sets and how to interpret and apply the organisation’s data and information security standards, policies and procedures to data management activities. Once you’ve gained sufficient experience you’ll be accountable for informing business activities through research, the development of customer segmentation, propensity models and insights. You’ll be taught to use a range of analytical techniques such as research methodologies, data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data. You’ll also assist with the production of performance dashboards and reports, as well as assist with data quality checking and cleansing that will be used in the research of technology.  You will achieve a Degree on completion.  Entry requirements You’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of AAB grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Infrastructure Technicians set people up on systems and provide support when they need it, maintaining the organisation’s productivity by solving issues as they arise. They provide support to our internal and external customers, helping them to use our technologies as productively as possible. They use a range of tools to problem-solve and trouble-shoot non-routine problems. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as IT security, how to securely operate across all platforms, your areas of responsibility in-line with organisational guidance and legislation, how to operate a range of mobile devices and securely add them to a network and how to effectively record, analyse and communicates data at the appropriate level. You’ll also learn workflow management, how to deal with pressure and continue to progress and allocate tasks in accordance with the organisation’s reporting and quality systems, your health & safety responsibilities and how to optimise the performance of hardware, software and network systems and services in line with business requirements. Entry Requirements To join our Apprentice Infrastructure Technician Level 3 programme you’ll need to achieve a minimum of five GCSEs at grades 4–9 (GCSE C or above) including English Language and Maths. Unless you’re seeking a desk-based role, you’ll also need a full driving licence with no more than six points. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Infrastructure Technicians set people up on systems and provide support when they need it, maintaining the organisation’s productivity by solving issues as they arise. They provide support to our internal and external customers, helping them to use our technologies as productively as possible. They use a range of tools to problem-solve and trouble-shoot non-routine problems. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as IT security, how to securely operate across all platforms, your areas of responsibility in-line with organisational guidance and legislation, how to operate a range of mobile devices and securely add them to a network and how to effectively record, analyse and communicates data at the appropriate level. You’ll also learn workflow management, how to deal with pressure and continue to progress and allocate tasks in accordance with the organisation’s reporting and quality systems, your health & safety responsibilities and how to optimise the performance of hardware, software and network systems and services in line with business requirements. Entry Requirements To join our Apprentice Infrastructure Technician Level 3 programme you’ll need to achieve a minimum of five GCSEs at grades 4–9 (GCSE C or above) including English Language and Maths. Unless you’re seeking a desk-based role, you’ll also need a full driving licence with no more than six points. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. What you'll be doing   BT’s network is at the heart of everything we do; from sending a text, to air traffic control systems. Our network is constantly evolving and we’re at the forefront of technology development that will provide the basis for the next generation of cutting-edge mobile networks and services. Our Network Engineer Apprentices play a key part in ensuring our networks are designed, tested, built and maintained with fresh, new, innovative ideas in mind. You’ll have the opportunity to get involved in testing the latest networking technology, upgrading the existing network and the planning, installing and running of network elements. You may also have the opportunity to gain an in-depth understanding of mobile networks and the technologies that underpin them. This work will play a key part in supporting and maintaining high levels of stability and performance for the biggest and best mobile network in the UK. Once you’ve finished your training a wide variety of roles will be available to you within BT. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as how to plan, design, build and test a simple network applying appropriate security products and processes. You’ll learn how to identify the key characteristics of a new network service, how to develop estimates of the expected traffic intensity and traffic load that the network must support and how to determine the minimum network capacity of planned networks to meet network requirements. You’ll have the opportunity to design, build, test, configure and optimise a distributed network including switches, routers and firewalls as well as analyse network performance and troubleshoot typical problems in networks. You’ll also be trained to identify and evaluate network security risks and incorporate security products and processes into network designs to increase security, resilience and dependability. Entry Requirements To join our Apprentice Network Engineer Level 4 programme you’ll need to achieve (or be on course to achieve) two A-Levels with a minimum of CC grades. You’ll also need a minimum of five GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. What you'll be doing This fantastic apprenticeship will enable you to gain valuable work experience, study for a professional accountancy qualification that’s recognised worldwide and earn an attractive salary. From providing strategic business advice to auditing financial statements to driving mergers and acquisitions, a career as an Accountancy / Taxation Professional can be diverse and challenging - it's not just about putting numbers into a spreadsheet. From day one you’ll find out what it's like to work in a fast-paced, exciting business environment. You’ll learn the technical knowledge, skills and experience needed to guide the organisation and its people in responsible and sustainable financial decision-making. And BT will also sponsor you to complete the relevant Chartered Institute of Management Accountants (CIMA) qualification. As an Accountancy / Taxation Professional you’ll be required to act in the public interest and must therefore uphold the highest standards of professional conduct and competency, maintaining ethical behaviour and integrity. You’ll need to be comfortable working with numbers and have strong problem-solving skills. Effective communication skills are also important, as you'll need to be able to influence people to make the right decisions Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as building relationships, business insight, communication skills, ethics and integrity, leadership, problem solving and decision making. You’ll also receive the assistance of mentors who will help you develop your capabilities as well as study leave so you can focus on excelling in your CIMA examinations. Entry Requirements To join our Apprentice Accountancy / Taxation Professional Level 7 programme you’ll need to achieve (or will have already achieved) three A-Level qualifications with a minimum of BBB grade by September 2020 (or equivalent qualifications). You’ll also have a minimum of five GCSEs at grade 6-9 (B or above) including English and Maths. You’ll need to be totally committed to progressing to become a Chartered Management Accountant and will be seeking an accelerated finance programme to join. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. What you'll be doing Human Resources (HR) in BT operates across all our lines of business and offers both specialist and generalist roles. This rotational apprenticeship programme will give you the opportunity to gain knowledge across a wide range of HR disciplines. You’ll learn how to make informed recommendations about ways to improve business practices and develop an in-depth understanding of your responsibilities, including a thorough knowledge of key policies. You’ll also have the opportunity to work towards a professionally recognised Chartered Institute of Personnel and Development (CIPD) qualification which will help you progress your career.  Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as relationship management, how to advise managers, how HR can contribute to business change, HR solution development and information analysis methods. You’ll learn how to tailor business-centred advice to the interpretation and application of HR policies and processes, relevant employment law and how to work with the business to resolve challenging situations that result in escalation.  Key to showing your commitment to the profession will be starting your own personal development process. To do this you’ll need to keep up-to-date with business, HR, legal, policy and process changes. You’ll also consistently seek feedback from colleagues about your performance, then act on what you learn. Entry Requirements To join our Apprentice Human Resources Support Level 3 programme you’ll need to achieve (or be on course to achieve) a minimum of 4 GCSEs at grades 4 – 9 (GCSE C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing Our Apprentice Learning & Development (L&D) Practitioners identify learning and training needs, design and source training and learning solutions, deliver and evaluate training, and work with stakeholder and business area managers.   Their focus is often on the practical delivery of training, and L&D Practitioners link the learning within their area of responsibility to business objectives and performance. Whether it be technical, vocational or behavioural (such as use of software, food preparation, or working in teams) the L&D Practitioner will typically have expertise and competence in their specific field. Sometimes the role can be more specialist with a focus on a specific area of L&D such as learning design, e-learning or digital / blended learning where in-depth expertise is required. Whichever of these is an area of focus the L&D Practitioner is future-focussed, understands the business context and culture and has a good grounding across the whole training and learning cycle. Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as business and commercial understanding, L&D function and management and information and technology.   Entry Requirements To join our Apprentice Learning & Development Practitioner Level 3 programme you’ll need to achieve (or be on course to achieve) a minimum of 4 GCSEs at grades 4 – 9 (GCSE C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. What you'll be doing BT provides IT and networked services to over 5,500 multinational companies in over 180 countries. In this role you’ll be required to gain skills in sales as well as an understanding of the technical aspects of our global portfolio. Sales is a core professional discipline within our business and the sales apprentice will be the customer champion and voice of BT. You’ll help our customers by understanding their needs, then using BT standard products and service to drive sales. The programme combines key technical knowledge and essential sales skills with the possibility of becoming an expert in specific portfolio areas and working with several established global brands and partners. You must be highly motivated and responsive to customer needs, be able to talk confidently about simple technical solutions, analyse customer requirements, determine priorities and identify customer needs which match BT capabilities. Training & Support Throughout the course of your apprenticeship, you’ll gain a wealth of invaluable experience. You’ll also be taught job-specific skills such as understanding the whole sales journey, prospecting and qualifying potential new customers, how to manage a pipeline of prospects, how to plan strategically and consistently to meet sales targets, and how to create a wide range of sales materials including proposals, tender documents and presentations. Entry Requirements To join our Apprentice Business to Business Sales Level 6 programme you’ll need to achieve (or be on course to achieve) three A-Levels with a minimum of BCC grades. You’ll also need a minimum of four GCSEs at grades 4-9 (C or above) including English and Maths. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. If you enjoy being busy and have the energy and flexibility to deal with a wide variety of situations, you’ll be ideally suited to this role. Apprentice Power Technicians work on a wide variety of plant and equipment found throughout the engineering industry. It’s a vital role as the work you’ll be carrying out is critical to the entire network. We’ll teach you the skills and knowledge you need to work safely on electrical and mechanical power systems that run our large network. Once you’ve completed your training, you’ll join a team responsible for several telephone exchanges and data centres in your area.  Training & Support Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as first principles relating to the operation and maintenance of appropriate plant and equipment, health and safety standards and environmental and regulatory requirements. You’ll also learn a range of engineering theories and principles. Entry Requirements To join our Apprentice Power Technician (Maintenance and Operations Engineering Technician) Level 3 programme you’ll need to achieve a minimum of 5 GCSEs at grades 4–9 (GCSE C or above) including English Language and Maths, or equivalent qualifications. However, your Maths GCSE MUST BE at grade 6 (B or above). You’ll also need a full driving licence with no more than six points. We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.