Job Description
What you’ll be doing
Our Field Engineers are responsible for building, installing, and maintaining the broadband network for all different types of customers. We work on behalf of a variety of different communications providers, as support residential customers as well as businesses.
Being a Field Engineer is a really varied job. You’ll be visiting lots of different places and working in all kinds of buildings including our telephone exchanges – our central hubs for connecting customers. You might find yourself working at a street cabinet, up a telegraph pole or in the customers’ premises.
Our Engineers are all customer focused and a lot of the work is done alone. But you’re never really alone as you’ll be interacting with customers, getting together with your team, and there’s always people for support at the end of the phone - from your manager and team mates to dedicated teams there to help. It’s nothing to worry about either, we’ll make sure to train you up to give you all the skills you’ll need to get the job done
Before you decide to apply, it’s worth mentioning that the type of work you’ll be carrying out will be physical - for example you might be required to climb a telegraph pole and work at height, or carry a ladder. This isn’t an office job either, so you won’t be tied to one location. Instead you’ll be on the road, in your van and out in the fresh air, come rain or shine.
There's no such thing as a typical engineer; between us we’ve got diverse backgrounds and varied experiences. As long as you can connect with people, like solving problems and are willing to get stuck in, you’ll fit right in.
About the apprenticeship you’ll study for
As a Field Engineer for Openreach in Norther Ireland, you’ll study for a Level 3 apprenticeship in IT Software, Web & Telecoms. If you complete the course successfully, you’ll receive Level 3 Diploma in Professional Competence for IT and Telecoms Professionals and a Level 3 Diploma in ICT Systems and Principles.
- This apprenticeship is an 18 month structured programme designed to develop the skills that you need to excel.
- You’ll spend a minimum of 20% of your time learning and studying. You’ll need to complete one “study work” day a week.
BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and across the world, where we provide fixed-line services, broadband, mobile and TV products and services as well as networked IT services.
Every day our work touches millions of lives in 170 countries. Our innovative products and services span all kinds of areas – from broadband, TV and mobile, to brand new technology in fields as diverse as security and car manufacturing.
School leaver opportunities
BT do not currently have any School Leaver Programmes, look into the Apprenticeship schemes for more information.
Apprenticeships
As an apprentice at BT, you can do amazing things. You’ll be part of a global innovations company, using the power of communications to make a better world and create new possibilities for our customers. You’ll be a hugely important part of our business bringing fresh ideas to all sorts of exciting work. We offer a wide range of different apprenticeships, giving you the chance to specialise in an area that excites you – from Information Technology to Cyber Security, from Engineering to Vehicle Technicians and Supply Chain, from Finance to HR and Business Management, and from Customer Service to Billing and Sales. Best of all, we’ve got apprenticeships all over the UK, offering you the chance to find the perfect opportunity right on your doorstep.
Why choose a BT apprenticeship?
Whatever path you choose, an apprenticeship is your opportunity to kick-start a great career. You’ll develop valuable skills, take on real responsibilities, gain new knowledge, achieve recognised qualifications and make a genuine impact – all while earning a salary and receiving great benefits. You will learn and grow at work every day with close support and guidance from everyone around you whether they are your manager, trainer or a colleague. We’ll design a personalised development plan just for you. What’s more, as part of our community, you’ll enjoy the chance to make friends and have fun with apprentices at all kinds of networking and social events.
Discover more and apply at www.bt.com/apprentices