Volvo Trucks

Deadline: Ongoing Salary: Competitive Location: Nationwide Brief Overview of the Role At Volvo we pride ourselves on producing world class vehicles with excellent performance and impeccable reliability. We train our staff to the same high standards via our Parts Apprentice Programme - considered to be the best in the industry. Apprenticeship Summary Working week Monday-Friday Total hours per week: 40.00 Expected apprenticeship duration - 36 months Possible start date - September 2018 Intermediate Level Apprenticeship Areas of Responsibility Include: Ensure customer demands are met and you use your skills to ensure the correct solution is supplied Ensure that procedures are correctly carried out for the ordering of goods and their receipt following the official Volvo process Maintain an efficient stock control system Ensure that the whole parts operations housekeeping is in good order including suggesting ideas of how to improve housekeeping within the parts department Attend any training or development activity that is made available to enable you to develop in your job Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy Ensure the company’s time recording procedures are complied with Work with all areas of the Dealer point to ensure best practice is maintained and a good working relationship is present General Duties: Work with the team to ensure a strong top team ethos (including being mentored by a fully competent individual) Support the development of character, skills, attitude and superior individual and team performance Ensure that you conduct yourself in a business-like and professional manner Assist with ensuring the parts department is run as efficiently as possible To be pro-active in a selling role Ensuring that all goods received are checked and stored accurately Desired Skills To be able to effectively communicate at all levels both written and verbally To be able to work on developing new or enhancing existing processes To be able to adapt and take on new skills and approaches Personal Qualities Have a real interest in the retail motor industry Be willing to provide an excellent service to our customers The right attitude, determination and commitment Desired Qualifications GCSE grades Grade D or above (or equivalent) or can demonstrate a reasonable level of knowledge in Mathematics, English and Science. Disability Confident Employer is not registered as Disability Confident Description Here at Volvo, we pride ourselves on product innovation and excellence. We provide a commitment to our customers that they will always receive second to none service levels – to do this we must ensure that our people are trained to the highest possible standards. A successful business demands a skilled workforce to improve its bottom line. A skilled workforce demands training and knowledge. That is why we created the Volvo Apprenticeship Programme - widely considered to be the best throughout the automotive industry. We provide all our apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation at Volvo. A Volvo trained apprentice will become a top class asset to our business for years to come, we like to invest well into our future. Training Provider Block release at Stephenson College includes: NVQ in Vehicle Parts Operations Technical Certificate Employer Rights & Responsibilities Functional Skills (Maths, English and ICT) Apprenticeship Framework Vehicle Parts Job Type: Apprenticeship

Deadline: Ongoing Salary: Competitive Location: Nationwide  Brief Overview of the Role At Volvo we pride ourselves on producing world class vehicles with excellent performance and impeccable reliability. We train our staff to the same high standards via our Technician Apprentice Programme - considered to be the best in the industry. Apprenticeship Summary Working week Monday-Friday Total hours per week: 40.00 Expected apprenticeship duration -  48 months Possible start date - September 2018 Advanced Level Apprenticeship Areas of Responsibility Include: To work with qualified and experienced technicians learning how to repair and maintain modern trucks, buses and coaches including hybrid technology to the highest standards You will be trained how to repair, service and MOT cutting edge technology trucks, buses and luxury coaches including hybrid Working alongside a qualified technician learning how to carry out repairs according to Volvo procedures in a safe and responsible manner Accompany technicians on road tests Learn how to use computer aided diagnostic equipment and Volvo special tools safely and efficiently Comply with warranty procedures during repairs and with warranty material on completion of repair Ensure that the company's time recording procedures are complied with Ensure job cards are completed accurately Ensure all vehicle defects are reported to workshop supervisor Attend college courses regularly and achieve the standards required by the course Ensure your college portfolio and modules are completed within the required timescales Attend any technical or development training that is made available Ensure you adhere to the Company Health and Safety policy and rules Wear Personal Protective Equipment (PPE) when required To attain high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship and production finish in order to sustain growth in customer confidence in the service provided by the Dealer Point Assist with cleaning the workshop General Duties: Ensure that you conduct yourself in a business like and professional manner To work within a team and ensure the highest levels of customer care and support is delivered in a flexible service environment  Ensure that your equipment, work area and tools are kept clean and maintained reflecting the Volvo Truck and Bus Centre image of an efficient and modern retail Dealer point Desired Skills To be able to effectively communicate at all levels both written and verbally To be able to adapt and take on new skills and approaches Personal Qualities Have a real interest in the retail motor industry Be willing to provide an excellent service to our customers The right attitude, determination and commitment A desire to succeed at College and in the workplace Desired Qualifications GCSE grades Grade D or above (or equivalent) or can demonstrate a reasonable level of knowledge in Mathematics, English and Science. Disability Confident Employer is not registered as Disability Confident Description Volvo is a world leading manufacturer of premium trucks, buses and coaches at the cutting edge of technology. As part of our commitment to customer service we have an on-going programme to recruit talented people with an interest in transport and engineering who we can develop via the Volvo Apprenticeship Programme and our own in house training school to become highly skilled Volvo Technicians. If you think you have the key skills, focus and commitment needed to meet our high expectations you can be assured that we will give every successful applicant all the support and training needed to be the best in the industry. Training Provider Block release at Stephenson College includes: Employer Rights & Responsibilities Functional Skills (Maths & English) Level 3 Standard HGV Maintenance and Repair Apprenticeship Framework Heavy Vehicle Service and Maintenance Technician Job Type: Apprenticeship