escalla apprenticeships are specialists in delivering Digital Marketing and IT apprenticeships  Cheshire and the North-West.

We believe in success through skills, igniting careers, investing in people and building the foundations for extraordinary futures.

escalla Stone, UK
20 Mar, 2020
Advanced Apprenticeship
This friendly and supportive business in the Staffordshire area is looking for 3 IT apprentices to join their growing team and to complete a level 3 Unified Communications Technician apprenticeship qualification. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications. You will work at our computing and smartphone data erasure and repair centre. Duties will include: Data erasing Inspecting and grading handsets Diagnosing faults Repairing handsets, laptops etc Use of inhouse diagnostic tools Cleaning and de-labelling and re-labelling  Boxing and packaging items ready for delivery Booking in deliveries using HHT Stock control and checking to verify correct You will also be assisting with keeping the work area tidy This is a comprehensive role which includes the full recycling process of an item from arriving at the centre to the final dispatch of a finished product.  Desired Skills IT literate Able to pay attention to detail Organised and reliable Good can-do attitude Personal Qualities Bright and driven personality Must have a high interest in the whole process of repairing and recycling electronics  Enthusiasm to do well and learn Good team player Confident Methodical Flexible The ability to remain calm and cope with busy situations Desired Qualifications Minimum of GCSE (or equivalent) C/4 or above in maths & English is essential
escalla Chester, UK
20 Mar, 2020
Advanced Apprenticeship
This friendly business in the Chester is area looking to support an apprentice within their Team. As an apprentice you will gain confidence: Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing remote troubleshooting through diagnostic techniques and pertinent questions Dealing with cabling issues/requirements Giving On-site support Determining the best solution based on the issue and details provided by customers Walking the customer through the problem-solving process Directing unresolved issues to the next level of support personnel Providing accurate information on IT products or services Setting up and maintaining digital communication mediums Recording events and problems and their resolution in logs Following-up and updating customer status and information Passing on any feedback or suggestions by customers to the appropriate internal team Identifying and suggesting possible improvements on procedures Configuring of hardware and software Desired Skills Excellent communication skills IT literate Able to pay attention to detail Excellent customer service skills Organised and reliable Personal Qualities Approachable with a desire to go the extra mile to ensure our clients receive the best service. A genuine desire to be business educated and have the ability to be pro-active with a natural curiosity to problem solve. Desired Qualifications GCSE grade C/4 or above or equivalent in Maths and English is essential. Other Information Please check transport routes as this location is not easy to get to via public transport. The apprentice may sometimes need to assist with client installs, TOIL or overtime will be standard.
escalla Nantwich, UK
20 Mar, 2020
Advanced Apprenticeship
We are looking for a marketing apprentice to join our dynamic team. Duties on a daily basis will include creating engaging content (blogs, leaflets, video, images, social media), creating email campaigns and maintaining the company website. The right candidate will be a self-starter looking to develop their skills in: Support retail sales assistants in delivering exceptional service to our customers Support our online team in executing online sales including distribution and returns ‪Researching daily social trends Assisting in website content, uploading and managing products. Manage customer relations, respond to emails, respond to social media enquiries and feedback. Analyse performances of marketing efforts and optimize strategies accordingly. ‪Support with administrative duties relevant to the role as required. This is a comprehensive role which will include getting involved with all aspects of working at Arabella. Desired Skills Strong Microsoft Word, Excel and Outlook skills Excellent organisational and time management competencies Good written and verbal skills. Good team working skills Passion for digital and social media with some skills already developed. Excellent customer service skills Personal Qualities Keen eye for detail Keen to learn new skills Confident Creative Must have an interest in fashion and sales Desired Qualifications GCSE Grade C/4 or above in maths and English is essential