Whether it’s TV, mobile, home phone or our super-fast broadband services, we’re constantly building connections that really matter. At Virgin Media we’re spirited, brave and progressive, standing out in a world of same-same.

Our business might have first burst into life in 2007, but our history is the history of phone, TV and internet in the UK. Why? Simple. Because we’re its future. Our culture is led by ideas and pioneers, challenge and creativity, and diversity and opportunity – it’s about always looking forward and the truth is we’re just getting warmed up.

Our network may be the biggest in the UK and Europe, unrivalled for its power and speed. But we’re not resting. We’re investing. In the network and our people. We plan to invest an additional £40 million over the next three years to refurbish key sites and acquire new alternative sites for our people.

Right now, our combination of voice, broadband and video products, combined with TiVo, sets the standard in homes across the nation. The future is all about going beyond the home, and beyond the norm. We’re going to explode the possibilities – giving people the communication, entertainment and connectivity they want, whenever and wherever they want it.

Virgin Media is building connections that really matter.  If it matter to our clients, then it really matters to us.

We’ve got a very different way of looking at the world, and it shows in what we're like as a place to work. It’s not a nine-to-five, clock in and tune out sort of place. And there’s no corporate mask to put on at the door – you can just be yourself. So, you'll be joining a bunch of people who are naturally adventurous, inventive and never stop questioning to make sure we aren’t missing a trick.  

As part of our varied apprenticeship schemes, we’re committed to helping talented people move onwards and upwards through our business. All of our schemes are designed to give you the knowledge, skills, experience and exposure you need to progress and develop a rewarding Virgin Media career.

When you’re part of the Virgin Media family you can trust us to do the right thing by you. So we go all-out to be a great place to work – and we offer some pretty impressive benefits too. Join us, and in return, you’ll get brilliant training and loads of mentoring to help you blaze a trail through our business. We promise you’ll have more than a little fun along the way!

Virgin Media Basildon, Reading, UK
15 Jul, 2019
Advanced Apprenticeship
DO YOU WANT TO BUILD SOMETHING FOR THE FUTURE? This is an exciting opportunity to play a key role in Virgin Media’s Project Lightning and learn what makes our network so special from the experts who shaped it! Our Civil Engineering apprenticeship scheme welcomes both women and men to gain practical experience throughout our engineering operations. You’ll become our ‘go-to person’ for civil engineering issues across our groundbreaking business. All our apprenticeship schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… With heartfelt support from your scheme mentor and other workmates, you’ll learn all about design, technical specifications, health and safety, best practice techniques for ground works, and how to mediate a wide range of matters between various business divisions. It’s a wonderful opportunity to play a key role in Project Lightning, which is devoted to expanding our super-charged network to reach more homes and businesses. You will also be acting as the main support network for our grounds work colleagues, helping to co-ordinate a range of build and projects on site under mentored supervision. And, you’ll gain hands-on understanding of associated street works and communications industry legislation. How are you going to get there? Passion and determination are essential, especially as this scheme can last up to 36months! You’ll also need to be super organised, self-motivated and pro-active – with a full driving license to travel between sites. We’ll expect you to have at least five GCSEs, including Maths, English and Science (Grades C+/4-9) or equivalent, although we’re just as interested in what makes people want to join one of the UK’s most forward thinking and fun-loving companies. So, what can we do for you? With us making the biggest investment (£3bn) in the UK’s digital infrastructure for over a decade, this is an exciting time to be joining Virgin Media. During our award-winning schemes, you’ll gain all the experience and exposure to our leading business practices that you’ll need to kick start an exciting career at Virgin Media – and we’ll pay you a decent salary with amazing benefits too! At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us. We are looking for people with an interest in build works, a caring affection for health and safety, and a creative and curious mind that is a devil for the small details. Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines) Location: Basildon, Brentford, Gillingham, Reading, Sheffield, Stockton-on-Tees 
Virgin Media Reading, UK
15 Jul, 2019
Higher Apprenticeship
ARE YOU READY TO MAKE BIG PLANS FOR THE FUTURE? Virgin Media Network Capacity Planners design the network solutions that enable us to grow our industry leading network infrastructure Our Network Capacity Planner Apprenticeship Scheme welcomes both women and men who share a passion for problem solving; typically using IT software to develop a variety of network solutions across our organisation. You’ll be trained by your scheme mentor and other workmates to deliver cost effective and appropriately scaled network solutions to expand our network and move with the ever-changing needs of our business and customers. All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… As part of the scheme you will be helping us develop the 12-18-month Network Capacity Plan. This will include looking at space and power at a site level, as well as working closely with our Design, Build and Deploy teams. We’ll also need you to check capacity for business orders and provide costs, proactively identifying opportunities to optimise performance and capacity across the network. How are you going to get there? As a technical role, you’ll need to have an A-level in a STEM based subject and GCSEs in Maths and English (Grades C+/4-9) or equivalent. A general understanding of routed and switched networks would be useful (but don’t worry, we’ll teach you everything you need to know!). Knowledge of techniques used in analysing, assessing and resolving complex technology problems would be welcome but are not deal breakers. We’re just as interested in what makes people want to join one of the UK’s most forward thinking and fun-loving companies, and your passion and determination will count for a lot. You will be working with data a lot in your role, so confidence with MS Excel and Microsoft Office is highly desirable. You’ll need to be relentless in your pursuit of results, able to work alone or as part of a team and constantly coming up with ways that will make our customers’ lives brighter, easier… and a bit more fun! So, what can we do for you? During our award-winning schemes, you’ll gain all the experience and exposure to our leading business practices that you’ll need to kick start an exciting career at Virgin Media – and we’ll pay you a decent salary with amazing benefits too! In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us. We’re looking for talented women and men who are technically minded, great communicators and have a head full of innovative ideas. Our network is fast, efficient and prepared for the future – and you could say the same about our planners! Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)
Virgin Media Reading, UK
15 Jul, 2019
Higher Apprenticeship
CAN WE COUNT ON YOU TO CRUNCH OUR NUMBERS? Our eagle-eyed Data Analysts are constantly unravelling figures and coming up with ways to improve our business, culture and customers’ lives Behind all of Virgin Media’s ground-breaking business strategies, there’s an analyst’s report – detailing statistics and predicting future trends that help us stay ahead of the game. If you have a head for numbers and decoding Big Data, our Data Analyst Apprenticeship Scheme welcomes both women and men to raise the probability of having a successful career with one of the UK’s most free-thinking and fun-loving companies. All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… We have an amazing opportunity to join our Data Analyst Apprenticeship Scheme. Virgin Media is a data rich organisation, meaning the freedom to explore and use data to provide insight that drives our commercial value and decision-making is practically unlimited! Whether you’re identifying data trends and patterns or learning how to provide critical insights into all areas of Network and Business Planning, you’ll get heartfelt guidance from your scheme mentor and other workmates. Working within either our Consumer or Technology & Innovation divisions, you’ll be putting together key reports that help us understand our network better and allow us to make best-informed decisions on future business strategies.   And, because data does it for you, we’ll get you to take initiative by offering creative improvements to existing reports while integrating the latest technology and working as part of a supportive team to help us do things better! How are you going to get there? Since you’ll be working in areas such as Consumer Data Intelligence and Network Capacity, knowledge of data science methods, processes and systems is a bonus but not essential – if you’re willing to learn! With our help, you’ll be able to make sense of complex data and explain it in a way that’s easy to understand by people from different backgrounds. You’ll need excellent communication, presentation and relationship building skills – as well as a few relevant qualifications, including an A level, or equivalent, in a STEM* based subject (preferably maths, statistics or economics but it’s not a deal breaker). So, what can we do for you? During the scheme, you’ll gain all the experience, understanding and exposure to our award-winning business practices you’ll need to forge a fantastic career at Virgin Media – while earning a decent salary with some amazing benefits along the way! We are completely committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us. We are looking for talented people who are passionate and determined to rise up through our ranks to a become senior Data Analysts – or as far as your understanding and enthusiasm is willing to take you. Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)
Virgin Media Reading, UK
15 Jul, 2019
Degree Apprenticeship
CAN WE COUNT ON YOU TO DELVE INTO OUR DATA? Virgin Media Data Scientists makes sense of huge datasets to come up with creative insights that help us extract maximum value from our assets across the business At Virgin Media, our Data Scientists play a leading role in deciphering Big Data across multiple platforms before delivering insight that helps make sure we’re getting the most from our business. All our schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… This is an exciting time to join our Data Scientist Apprenticeship Scheme. Virgin Media are currently making the largest investment in the UK’s digital infrastructure for over a decade – with a £3bn programme set to bring our groundbreaking network to 17m homes and businesses. We’re looking for analytics enthusiasts to become part of our Data Intelligence and Consumer Analytics teams, which cover data research, data analysis, delivery and performance. You’ll be championing the application of data to influence our future business decisions and strategy. Using your technical expertise, you’ll be translating consumer business challenges into analytics – creating propensity and segmentation models to find key insights – that can help solve everyday business problems. You’ll also need to be able to communicate your findings in a way that can be easily interpreted by some who may not be as smart as you! And, you’ll develop your programming skills in various languages, including R, SQL and Python, to create and manage algorithms and complex optimisations that keep Virgin Media ahead of the pace. How are you going to get there? As a Level 7 Apprenticeship Scheme, you will need to be educated to degree level or above as well as being able to show you can apply advanced analytical and statistical methods in industry. If you have a passion for making sense of complex data and can work as part of a team to develop imaginative insights, our Data Scientist Apprenticeship Scheme welcomes men and women to kickstart their careers at one of the UK’s most free-thinking and fun-loving companies. So, what can we do for you? During the Data Scientist Apprenticeship Scheme, you will have gathered all the experience and exposure to our award-winning business practices that you’ll need to forge a fantastic career in Data Analytics. With heartfelt guidance from your scheme mentor and other workmates, we’ll transform you into analytics aficionado – driving our business forward, and earning a decent salary with some amazing benefits while you’re at it. At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging women as much as men to come and hone their technical skills with us. We’re looking for naturally curious, talented people who get a thrill from untangling data and delivering information that gets decisions made. Join Virgin Media… Come and be a part of something special! Location : Hammersmith, Reading
Virgin Media Greater London, UK
15 Jul, 2019
Advanced Apprenticeship
ARE YOU A TECH HEAD LOOKING TO CONNECT PEOPLE? Residential Field or Customer In-Home Technicians are the face of Virgin Media, visiting customers’ homes to install and repair our ground-breaking broadband, TV and home phone products. At Virgin Media, our customers expect to be dazzled! This Apprenticeship Scheme welcomes both women and men to join the frontline of one of the UK’s most forward-thinking and fun-loving companies. You’ll get the chance to travel across your region, visiting customers’ homes to install or fix their products and dazzle them with your enthusiasm. All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing... Our Residential Field or Customer In-Home Technicians  connect our customers to everything that matters to them. You’ll be visiting their homes to install or repair our phone, TV and broadband products, offer advice and tips to get the most from our services, and leave them happy with our heartfelt service. You’ll be taught how to run cables properly, measure and adjust signal levels, make and change connections, configure state-of-the-art equipment and give our customers the low down on how their services work. At Virgin Media, you’ll be part of a growing business, we’ll keep growing by attracting, and keeping, customers with our sensational products, ultrafast speeds and heartfelt service. How are you going to get there? Ideally, you’ll be comfortable using cutting edge technology, enjoy solving problems (especially using your hands) and have a talent for talking to people – while a full driving license and head for heights would also be useful!   We do things a little differently here. And to make that happen our people need to be a little different too. Our people are super sharp and switched on. They are friendly, flexible and up for the challenge of satisfying our customers – that’s the deal here! So, what can we do for you? During the scheme, you’ll gain all the experience, understanding and exposure you’ll need to move onwards and upwards through our company – and we’ll pay you a decent salary with amazing benefits along the way! We’re looking for tech savvy women and men who can shine a bright light on technical gremlins, while being a brand ambassador every time they deal with our customers. In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us. (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)
Virgin Media Bristol, UK
15 Jul, 2019
Advanced Apprenticeship
CAN YOU BE THE ADMIN GURU WHO KEEPS OUR TEAMS ON TRACK? Our super-organised Business Administrators are the glue that keeps our management teams in the know and able to make the right decisions on a wide range of business issues.     Every good business unit within Virgin Media, every successful manager, every high-performing team has one secret weapon. The superstar behind the scenes whose job it is to make everyone else shine. Where is the latest report? What was said at that crucial meeting? Who has booked our travel? Our Business Administrators are the people on hand with just the right piece of information at the right time, anticipating what’s needed and ensuring information is collated and available; as if by magic!  If you are happiest being an organisational all-rounder who likes being detailed and accurate and happy to solve problems and communicate solutions, our Business Administrator Apprenticeship Scheme welcomes both women and men to take the initiative in having a successful career with one of the UK’s most free-thinking and fun-loving companies. All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… Our Business Administrator Apprenticeship Scheme will give you experience in a wide range of organisational tasks. You’ll be responsible compiling analytical reports, tracking budgets and orders, organising travel and training for your team and ensuring our engineers have all the equipment they need to keep our customers happy. It’s not just about the detail, you’ll be communicating to your team, handling requests for information and having the smarts to spot a logistical issue and head it off before it ever happens! The only certainty at Virgin Media is that change and growth are constant and that’s going to keep you busy! You’ll be responsible for your department’s personnel records as well as co-ordinating recruitment efforts, arranging interviews and corresponding with applicants. You’ll be working at the heart of a team, interacting with everyone, guided by your scheme mentor and workmates as you help them in return. As part of the scheme, you’ll also gain valuable experience in areas such as cost reconciliation for financial reporting and GDPR requirements for confidential documents. You’ll become a trusted and valued cog at the centre of your team with access to a lot of information, which will hopefully suit your love of organisation and getting things done just right, on time, every time. How are you going to get there? You’ll know if you have the natural skills of this role; reliability, integrity and self-motivation. We’ll help you develop the confidence to add other important skills, such as how to establish effective working relationships with others. You’ll be an influencer and a problem-solver and that means being able to gain people’s trust effectively.   Being a keyboard maestro will help, you’re going to need the speed of those shortcuts! You’ll be familiar with the Microsoft Office suite and you’ll soon pick up our internal software systems too. You’ll need to interpret data, not just record it, as well as build the knowledge and confidence to know when something needs escalating to someone else in the team. That proactivity and initiative are key qualities for this role – as well as a few relevant qualifications. Can we count on you to keep us all on track and on the ball?
Virgin Media Reading, UK
15 Jul, 2019
Higher Apprenticeship
DO YOU HAVE WHAT IT TECHS TO DEVELOP OUR BUSINESS? It’s all about making sure our cutting-edge network continues to break new ground for our Software Developers – developing tools that help us make the best decisions At Virgin Media, our Software Developers get to develop and maintain a collection of software solutions that we use to simulate and forecast customer demand for our cutting-edge networks and let us know when any upgrades are needed. All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gathered transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… As part of our Software Developer Apprenticeship Scheme, we’ll train you to understand what our customers want, develop appropriate software solutions and test them until we get the results we want. With excellent guidance from your scheme mentor and other supportive workmates, you’ll grow a deeper understanding of our network and data, and get the opportunity to delve into all sorts of development related activities including building and testing code across the front end, business logic and database layers.  You’ll do this whilst working with a wide range of exciting development technologies and applications. We’ll also ask you to gather user requirements and present software functionality to key stakeholders – and be able to communicate to an audience who may not share the same technical expertise that you will have gained from us. How are you going to get there? We’re particularly interested in who you are and why you want to join one of the UK’s most free thinking and fun loving companies. Although, as a technical role you will need to have at least one A level or equivalent in a STEM* based subject. And, while it’s not a deal breaker, some programming skills (OOP) especially in .NET, C# and SQL, a general knowledge of routed and switched networks and the techniques used to analyse, assess and resolve complex technology challenges would grab our attention. We want people who are willing to take ownership of their development, who have a head full of innovative ideas and the entrepreneurial drive to make them happen – to make our customers’ lives easier, brighter and more fun! So, what can we do for you? During the scheme, you’ll gain all the experience, understanding and exposure you’ll need to move onwards and upwards as far as your enthusiasm will take you – and we’ll pay you a decent salary with amazing benefits along the way! At Virgin Media we’re committed to nurturing an inclusive culture, which includes a long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re actively encouraging women as much as men to come and hone their technical skills with us. We’re looking for tech savvy women and men who are comfortable working alongside our talented Network Capacity team within a ‘continuous improvement’ culture that extends to enhancing both our customers’ experience and our company’s growth.  Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)
Virgin Media Peterborough, UK
15 Jul, 2019
Higher Apprenticeship
CAN YOUR TECHNICAL KNOW-HOW KEEP OUR CUSTOMERS SMILING?? As a Technical Support Analyst, you’ll be helping managing incidents for the ever-expanding Virgin Media Business (VMB) arm of our organisation Our Technical Support Analyst Apprenticeship Scheme welcomes both women and men to gain an end-to-end understanding of what’s needed to keep our valued business customers happy – while improving their overall experience across different levels of service. All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… With fantastic help from your scheme mentor and other workmates, you’ll learn how provide IT support for business incidents at the frontline of our VMB operations, making sure our customers are satisfied with our ground-breaking products and services. You’ll be completing technical diagnostics and troubleshooting so that incidents are resolved as quickly and effectively as possible. As well as identifying the root cause of the problem, you will also need to find solutions in collaboration with our Business, Technology and Innovation functions – all while keeping your cool in a high-pressure environment! Eventually, you’ll be taking care of the management, escalation and communication of all incidents to current ITIL standards – a set of best practices that focus on aligning IT services with business needs. How are you going to get there? As a customer facing role, you’ll need to show a real understanding of how important excellent customer service is, and how to represent us as a trusted advisor and go-to contact for all technical-related customer enquiries. Having excellent troubleshooting skills and being able to make sense of network fault diagnostics is as essential as knowing your way around internetworking, TCP/IP principles and DNS – while understanding network monitoring tools, incident management systems and both traditional and IP Voice would also be a bonus. Some previous customer service experience would be another advantage – but we’re more interested in dynamic free-thinkers who can manage relationships and are passionate about putting smiles on customers’ faces.   So, what can we do for you? During the scheme, you’ll gain all the experience, understanding and exposure to our leading business practices that you’ll need to kick start a successful career – and we’ll pay you a decent salary with amazing benefits while we prepare your future! In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us. We are looking for motivated women and men who get their kicks from keeping our customers happy. Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)
Virgin Media Reading, UK
15 Jul, 2019
Higher Apprenticeship
ILL CIRCUIT TRAINING GET YOUR CAREER IN SHAPE? Provisioning Engineers design, plan and configure the telecommunications circuits of our ground-breaking network that serves Virgin Media Business (VMB) customers Our Provisioning Engineer Apprenticeship Scheme welcomes both women and men to gain a complete understanding of our award-winning technical business practices – while making sure our valued customers are well catered for. At Virgin Media, all our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… As a Provisioning Engineer, you’ll get fantastic guidance from your scheme mentor and other workmates. You’ll learn how to design and implement layer 2 and layer 3 IP VPN (Internet Protocol Virtual Private Network) solutions for customers ranging from small businesses to the government’s Public Services Network (PSN). Our IP VPN services bring voice, data and video together on a single, private network that travels at ultra-fast speeds using our next generation fibre network – connecting our customers’ sites in all sorts of exciting ways. Eventually, you’ll be able to configure large, complex layer 3 network changes as directed by our business customers. Working closely with our project coordinators and third-party vendors like BT and Vodafone, you will get the chance to build, provide and upgrade circuits on a variety of bearer types. And, you’ll also get to commission and provide our very own WDM and TDM platforms. How are you going to get there? This Apprenticeship role is open to women and men who have a solid understanding of telecommunication standards and best practices within technical provision. Experience routing a variety of protocols and technologies, creating configurations, circuit provisioning, testing and troubleshooting will grab our attention! You’ll also need to be a master communicator with excellent customer service skills and an appreciation of the issues involved in a customer focused environment. We want you to take ownership of queries, escalate them when necessary, and come to swift resolutions that satisfy our customers. As a technical role, you should have an A-level in a STEM* based subject and GCSEs in Maths and English (Grades C+/4-9) or equivalent. Specific technical qualifications, such as a National Diploma in electronics or telecommunications, and certified IT routing, switching and provisioning skills will also set you apart. So, what can we do for you? During the scheme, you’ll gain all the experience, understanding and exposure to our leading business practices that you’ll need to kick start a successful provisioning career – and we’ll pay you a decent salary with amazing benefits while we prepare your future! In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us. We are looking for technically minded women and men with the personable skills to forge relationships with customers and colleagues – and the confidence to challenge the status quo to improve our performance. Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)
Virgin Media Manchester, UK
15 Jul, 2019
Higher Apprenticeship
CAN YOU FIND WINNING WAYS OF WORKING? We’ll help transform you into a pioneering Project Manager – teaching you the inner workings of our business to become our ‘go-to person’ to manage and deliver critical improvements to our Network, enabling our customers to get the very best from their Virgin Media Services Project Management roles fall under the Network Assurance arm of our organisation, national teams who maintain and improve the network that delivers services to our +5million customers. We’re constantly challenging our competitors and we need to stay ahead of the curve. To do that, we are looking for talented women and men who are super organised, determined and devils for the fine detail! At Virgin Media, all our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere. Let’s talk about what you’ll be doing… As part of our Project Management Apprentice Scheme, you’ll get the chance to be involved with the Network Assurance Quality and Capacity Programmes, which are currently driving up the performance of our network to ensure our customers receive a top-quality service. With fantastic guidance from your scheme mentor and other workmates, you’ll learn all about our Hybrid Fibre Coaxial network, which carries our Broadband and Telephony services. While we’re training you in the art of Project Management, you’ll also be responsible for supporting our Project Management Office, ensuring efficient co-ordination of activities across the Quality and Capacity Programme initiatives. Alternatively, you might be taught how to manage delivery of new solutions and trials that that can be used to vastly improve our Customer Experience and NPS in a centrally driven locally delivered framework. How are you going to get there? We’ll expect you to have at least five GCSEs (Grades C+/4-9), including Maths and English, and hold a minimum of 48 UCAS points, or equivalent. But we’re just as interested in what makes people want to join one of the UK’s most forward thinking and fun-loving companies. Network Assurance provides the platform and stability to the Virgin Media family and we’re hell bent becoming the UK’s No. 1 digital solutions provider. So, we’re looking for men and women with a can-do attitude, curious nature and the motivation to develop themselves and our business. So, what can we do for you? During our award-winning schemes, you’ll gain all the experience and exposure to our leading business practices that you’ll need to kick start an exciting career at Virgin Media – and we’ll pay you a decent salary with amazing benefits too! In 2017, we announced our long-term vision of achieving 50/50 gender parity by 2025. It’s super-important for us to reflect equality and diversity in our workforce, especially for STEM* based subjects – and that’s why we’re encouraging men and women to hone their technical skills with us. This is an exciting opportunity to play a key role at the forefront of our Network Assurance team. Join Virgin Media… Come and be a part of something special! (*STEM based subjects are those that fall under Science, Technology, Engineering and Maths disciplines)