2 Business & Admin jobs

What you’ll be doing As one of our Customer Service Specialists in Transition & Control, you’ll be one of the first people our customers talk to. Things might not be going well for them, and it’s down to you to make sure they have a positive experience, and hopefully solve problems for them first time around. Customer Support Specialists support our corporate customers, you’ll own the relationship with them from beginning to end, really being an advocate for BT. You make sure we meet our contractual obligations with the customers, driving customer satisfaction. You’ll learn about all of our different products and services, and how they can help our customers, and channel this into the service you give them. You’ll need to be forward thinking and proactive, making sure you’re anticipating their every need. Customer Support Specialists play a key role within the ITIL processes and are accountable for maintaining the consistency,...

Due to a recent promotion, we're currently looking for an IT Apprentice to join our IT Service Desk team based in our Plymouth office. Introducing the IT team First-class IT systems are absolutely key to the success of any business in today's commercial world and the legal sector is no exception.  Our IT team have worked exceptionally hard to enable our business to adapt fully to the working virtual world and we're very lucky to have such a great IT team.  Womble Bond Dickinson prides itself on being at the forefront of technological advancements within the legal profession, something we've become so well known for. To remain competitive in our markets, and to continue supporting our growth strategies, our team of dedicated IT professionals have a key role to play, ensuring the integrity of the IT infrastructure, development of new systems and excellent support to all of our employees, and clients.  So what's the Service Desk? Our Service Desk team...