15 Business & Admin jobs

You might be uncertain about whether to start work, complete an apprenticeship or go to university, if that's you and you are unsure about what to do next, the IBM's Futures Scheme is for you. The Futures Scheme is our Gap Year program offering a years internship - a try before you commit scheme. We offer you an invaluable opportunity to work with a world-leading company, broadening your horizons and giving you a head start in your career. What will you do? You’ll be deployed onto a challenging work placement, where you’ll support and learn from experienced professionals from across IBM. That could be in any area across the company, we currently have Business Futures working in Recruitment, supporting Clients and working internally to make us more effective - all of which are making a difference at IBM. Then, at the end of the placement, it’s in your hands. If you would like to consider IBM as a long term career then you could apply for our Apprenticeship scheme or you could go to university - the choice is yours!  Unfortunately, you are not eligible to apply for the Futures Scheme if you are studying for or have already completed an undergraduate degree. Those eligible to work in the UK without sponsorship are eligible for this scheme.

Our technology degree apprentices work in a variety of roles including Cyber Security and Technical Specialists, Project Managers, Prototype Developers, Service Managers, IT Architects, Business Analysts and Application Support. You will develop a broad range of technical and business skills, including: information systems, systems development, data, cyber security , business organisations, project management and computer & network infrastructure.  You will also take modules to develop your skills in a technical specialism.  There's an opportunity to experience University life and meet apprentices from other organisations during days at University and interactive learning sessions.  

Deadline : Ongoing Salary : Competitive Locations : Plymouth Business Administration Apprenticeship Your exams are finally over, you've got big plans to enjoy a well-earned break over the summer months, but what then? University feels like the natural step but what if you can't wait to get your career started? There is an alternative which sees you earning and learning at the same time.  Apprenticeships are a great way to get your career off to an early start, gaining recognised industry qualifications and a salary at the same time. At Womble Bond Dickinson, we recognise that university isn't for everyone and we've created a number of opportunities that allow you to start a rewarding career right now.  In 2017 we won an award at the National Apprenticeship Awards ceremony held in London.  Building on our past success we have an opportunity within our Facilities Team based in our Plymouth office for a Business Administration Apprentice. Our Facilities team are one of the many functions that keep our business running making sure that we have a great place to work and everything we need to be able to deliver results effectively.  That includes our catering facilities, reception teams, building maintenance and postroom and operational support.  You see?  We couldn't function without them.  We're offering our second apprenticeship, within the Facilities team to start as soon as posible , initially within our postroom which will give you a fantastic grounding in our business and an understanding of how we operate, and could be a springboard into a number of exciting opportunities in the future As an apprentice in this team you'll enjoy a wide variety of tasks, working closely with more experienced facilities professionals, who will be only too happy to mentor and guide you through your formal qualification.  You'll be given all the time and support you need to study towards your Certificate in Facilities Management. (Level 2). We're looking for bright, ambitious and enthusiastic individuals with an appetite for learning and who love working as part of team .  You'll need a good academic track record, excellent organisational and customer service skills and will have great communication skills.  You can find more information what an Apprenticeship can offer from Becky, our Facilities Assistant based in Bristol here: https://www.youtube.com/watch?v=Ed8crczWt8I If you're interested, and you can rise to the challenge, get in touch, we'd love to tell you more. My name is Kita Cureton and you can contact me on 01179 896611.

Apprenticeships are a great way to get your career off to an early start, gaining recognised industry qualifications and earning a salary at the same time. At Womble Bond Dickinson, we recognise that university isn't for everyone and we've created a number of opportunities that allow you to start a rewarding career. In fact we have won awards for our Apprenticeship schemes! What will I be doing? We're now recruiting for a Facilities Apprentice to join our Facilities Services team in our Plymouth office. Our Facilities Services team are one of the many functions that keep our business running smoothly. They make sure that we have a great office environment to work in and all the facilities we need to be successful. This includes our catering facilities, reception teams, building maintenance, post room and operational support. We couldn't function without them. You'll start initially within our postroom which will give you a fantastic grounding in our business and an understanding of how we operate - this could be a springboard into a number of exciting opportunities in the future. As an Apprentice in this team you'll enjoy a wide variety of tasks, working closely with more experienced facilities professionals, who will be only too happy to mentor and guide you through your formal qualification. You'll be given all the time and support you need to study towards your Certificate in Facilities Management (Level 2). Do I need qualifications and experience? We're looking for bright, ambitious and enthusiastic individuals with an appetite for learning and who love working as part of team . You'll need a good academic track record, excellent organisational and customer service skills as well as great communication skills. What makes it great to work here? Womble Bond Dickinson is a full-service transatlantic law firm. A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 420 partners and 1,000 lawyers based across the US and UK including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France But most of all – it's our people and culture that make it a great place to work. So you're interested but have some Questions? Sounds like role that you can do? Then we want to hear from you. Please follow the instructions to make a formal application. If you have questions about the role please do contact me Kita Cureton on 0117 989 6611 or kita.cureton@wbd-uk.com (No agencies please we are an in-house recruitment team). Indeed123    

Legal Administration Apprentice – Newcastle In 2017 we won an award at the National Apprenticeship Awards ceremony held in London. Now we are building on our past success and introducing more Apprenticeship opportunities across the firm. Let me introduce our Leasehold Disputes team .... This team specialise in the collection of service charge and ground rent arrears. Highly commended, they provide in-depth and reliable advice and clients feel they really understand their business and what they want. So what are we looking for? People are at the very heart of what we do and to succeed we need the most talented and motivated teams in place. Our approach is really quite simple and underpinned by our values. We work hard but we also want our people to enjoy long and successful careers with us. That means making sure that everybody has the opportunity to develop and grow as well as being rewarded for their successes. We also feel it is very important to develop our people from within and have decided to recruit an apprentice into this Newcastle-based team, so they can learn from the grass-roots upwards and carve out an exciting and interesting career with us. What will the Apprentice do? Our apprenticeship will offer the opportunity to gain a formal Level 2 Legal Administration qualification as well as paid on-the-job training. You will learn the key aspects of the role which focus on client care and administration, such as opening new files and updating new instruction reports, communication and creating business documents. Your progress will be monitored and assessed regularly, by a variety of methods including an e-portfolio, work-place exams, assignments and supervisory testimonials. What makes it so great to work here? I mentioned we're award winning - in fact we've received recognition for our apprenticeship programme in the form of two awards recently reassuring you that the quality of support you'll receive here is second to none. Secondly, we've worked hard and continue to work hard, to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! We like and make time for each other enabling us to establish professional relationships that become lasting friendships. There are lots of extra-curricular activities to get involved in too; perhaps you're into charity fund raising , we love to see people keen to get involved with our corporate social responsibility strategy, so much so we'll even give you two days per year on us to get involved. And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can pick and choose between the benefits that matter most to you. Most of all it's our people that make it a great place to work. More about our Firm…. Womble Bond Dickinson is a full-service transatlantic law firm, created on 1 November 2017 through the combination of UK firm Bond Dickinson and US firm Womble Carlyle. A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 420 partners and 1,000 lawyers based across 16 US cities and nine UK cities including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France. In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare; Insurance, Manufacturing; Real Estate; Retail and Consumer; Transport, Logistics & Infrastructure; Pharmaceuticals, Biotechnology & Life Sciences; Technology and Private Wealth) the firm’s experience allows it to build strong relationships and deliver an excellent service to clients. What experience and qualifications are we looking for? We're looking for positive and enthusiastic individuals who have a genuine desire to pursue a career in legal administration. We are looking for 5 GCSE grades A to C or equivalent, specifically Maths and English. So you're interested but still have some questions? This all sounds great but it's a big decision and you still have reservations, how can you be sure this is right for you? You can contact me to talk it through or you can read more about our other apprenticeships on our website. My name is Lisa Gater and my telephone number is 0117 9896772. You've made up your mind and want to apply If you're already sold what are you waiting for?. You can formally apply via the apply now button below to upload your CV, please don't forget to include a covering letter explaining why you are interested in the role. CLOSING DATE FRIDAY 13 JULY 2018 For recruitment news, updates and job alerts follow us on Twitter: @WBD_CareersUK, Facebook: @womblebonddickinsoncareers and Instagram: @WBD_Careers    

Centrica, through British Gas/Scottish Gas run a number of work experience programmes across the UK during 2018. We’re offering two free, action-packed weeks of skills training, in partnership with Movement to Work, to build self-confidence and help prepare young people for work. We will give you the experience you need so you can get the job you deserve! The duration of the work experience is 2 weeks and during the work experience at British Gas/Scottish Gas, you will gain an awareness of our products & services and have an opportunity to spend some time with a customer services team, plus shadow engineers installing and servicing heating products and energy systems. You will leave armed with work experience stories to use for future employment opportunities, either with us or elsewhere. The process starts with you registering your interest to attend one of our taster days. During the taster day you will meet some of our team, find out more about the programme and along the way we have the opportunity to find out more about you. At the taster day, we will select a number of people to join the 2- week programme. What do you need? • You need to be aged 16 to 30 • Not in employment, Full Time education or training • Have no major unspent convictions • Be available for the full 2 weeks

Deadline: Ongoing Salary: Competitive Location: Leeds Apprenticeships are a great way to get your career off to an early start, gaining recognised industry qualifications and earning a salary at the same time. At Womble Bond Dickinson, we recognise that university isn't for everyone and we've created a number of opportunities that allow you to start a rewarding career.  In fact we have won awards for our Apprenticeship schemes. What will I be doing? We're now recruiting for an Administration Apprentice to join our Facilities Services team in our Leeds office.  Our Facilities Services team are one of the many functions that keep our business running smoothly.  They make sure that we have a great office environment to work in and all the facilities we need to be successful.  This includes our catering facilities, reception teams, building maintenance, post room and operational support.  We couldn't function without them.  You'll start initially within our postroom which will give you a fantastic grounding in our business and an understanding of how we operate - this could be a springboard into a number of exciting opportunities in the future.  As an Apprentice in this team you'll enjoy a wide variety of tasks, working closely with more experienced facilities professionals, who will be only too happy to mentor and guide you through your formal qualification.  You'll be given all the time and support you need to study towards your Certificate in Facilities Management (Level 2).  Do I need qualifications and experience? We're looking for bright, ambitious and enthusiastic individuals with an appetite for learning and who love working as part of team.  You'll need a good academic track record, excellent organisational and customer service skills as well as great communication skills.  What makes it great to work here? Womble Bond Dickinson is a full-service transatlantic law firm. A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 420 partners and 1,000 lawyers based across the US and UK including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France But most of all – it's our people and culture that make it a great place to work. So you're interested but have some Questions? Sounds like role that you can do? Then we want to hear from you.  Please follow the instructions to make a formal application. If you have questions about the role please do contact me Sara Casey on 0117 989 6559 or sara.casey@bonddickinson.com (No agencies please we are an in-house recruitment team).  

Deadline: Ongoing Salary: Competitive Location: Nationwide   We have a vast range of business management apprenticeships this year, all of which are sure to set you up for success from Sales to Project Management. Our Sales teams create brilliant digital experiences to drive broadband, TV, sport and mobile sales. Product management are responsible for bringing entire product portfolio to market. Project Management using your skills to deliver a project on time, on budget and right first time. If your ambitious, energetic, enthusiastic and want to be part of a growing business then our business management roles are for you! Entry requirements Higher You will need to achieve (or have achieved) 2 A-Level's with a minimum of CC grades by September 2018. In addition you will need to have a minimum of 4 GCSE's at grades 4 – 9 (GCSE C or above) including English Language and Maths.  Full degree You will need to achieve (or have achieved) 3 A-Level's with a minimum of BCC grades by September 2018. In addition you will need to have a minimum of 4 GCSE's at grades 4 – 9 (GCSE C or above) including English Language and Maths. Locations Business Management higher  – Balborough / Bristol / London Business Management degree  – Birmingham / London / Manchester

Deadline: Ongoing Salary: Competitive Location: London Job Purpose: The duties of this newly created role will be split over three main areas: print room, post room and facilities. The employee will have an opportunity to build and develop skills required to complete a relevant NVQ qualification. The employee will rotate between the three areas supporting them as required, which will give him/her a fantastic opportunity to gain an exposure to a wide variety of tasks. Key Responsibilities: Open, stamp and distribute incoming mail to all floors Post outgoing mail and parcels Collect and distribute internal mail Collect "By Hand" mail delivered directly to reception, and to distribute it Ensure all faxed messages are distributed as soon as possible Ensure all photocopying, collating, binding etc. is carried out accurately and to required deadlines using all copiers/laser printers on all the floors Service the building (maintain stock of stationery, distribute stationery, replenish toner, paper, maintain photocopiers etc.) Assist generally with Facilities and Building Services ensuring the London office building is maintained and serviced efficiently (to liaise with the landlord, to provide Health and Safety support) Set up meeting rooms when required Provide cover in the absence of Print Room/Post Room/Maintenance colleagues Assist other departments when required with moves, deliveries etc., post room duties permitting and with knowledge of the Office Manager Be able to operate the heating/aircon/gas/fuse and provide cover with these tasks when required Other tasks as appropriate Knowledge and Experience Studying, or about to start studying, towards a relevant (Customer Service/Business Administration) NVQ qualification Three GCSEs at grades A*–E, including Maths and English, or equivalent Personal Attributes Ability to establish good rapport with clients (internal and external), providing excellent service with great quality work and strong interpersonal skills Ability to operate with an approachable and professional manner Ability to demonstrate core values in every aspect - attention to quality, professionalism and relationships Desire to build network and suggest and develop ideas for improvement Ability to be articulate both face to face and in writing Ability to work effectively within a team environment Have a curious and problem solving mind-set, approaching new situations with an open mind Ability to use own initiative and think independently to resolve issues Committed to personal and professional development, taking responsibility for furthering career within the firm through seeking opportunities to expand knowledge and skills Ability to deal with challenges and change, remaining engaged, resilient and motivated Effective time management skills, and an enthusiastic and “can-do” approach Drive to keep up to date with what is happening in professional area to ensure high standards and promote ethical behavior Ability to act with integrity and honesty Excellent attention to detail Excellent IT capability and understanding of the application of IT systems to improve work practices The above list of job duties is not exclusive or exhaustive and the employee will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post. Key details of position: Hours: The core hours will be 35 hours a week, 9 am – 5 pm, with some flexibility required from time to time (between 7 am and 6 pm, but not exceeding 7 working hours a day). Due to legislative requirements, 20% of the Apprentice’s working hours will be spent on off-the-job training.

Deadline: Ongoing Salary: £13,000  Location: Birmingham, Manchester, St Albans AECOM is built to deliver a better world. We design, build, finance and operate infrastructure assets for governments, businesses and organizations in more than 150 countries. As a fully integrated firm, we connect knowledge and experience across our global network of experts to help clients solve their most complex challenges. From high-performance buildings and infrastructure, to resilient communities and environments, to stable and secure nations, our work is transformative, differentiated and vital. A Fortune 500 firm, see how we deliver what others can only imagine at aecom.com and @AECOM. We have a number of exciting opportunities across the UK for trainees to work within our Development Teams. The Development team is focused on the planning and delivery of development projects around the UK. This includes the masterplanning of large sites, the production of transport assessments, travels plans and proposed highway improvements to accommodate the development in the local area. We strive to achieve the optimum use of the available space which is often constrained, especially in urban areas. This involves a wide variety of traffic modelling packages, CAD design and presentation of data. Our development teams are currently involved in a wide range of projects from concept and preliminary design, traffic modelling, through to detailed design and implementation. We often work alongside other construction professionals in multi-disciplinary teams. Overall we deliver sustainable cost effective solutions to our clients, whether they are local or national authorities or private developers. Work is often fast paced and requires creativity, tenacity and excellent communication to achieve the right result for our clients whilst respecting the requirements of wider stakeholders and maintaining the highest industry standards. When a trainee starts with us we pair them with an experienced engineer who will guide and mentor them through their initial period working on live projects. Training is arranged on our software engineering tools such as TRANSYT, Linsig, Arcady, GIS and AutoCad to ensure all our engineers have a full set of design skills. Early work with us will typically be: •Assisting in developing our designs through the different stages •Traffic flows •Road geometry •Cycle facilities •Reports and presentation material

Deadline: Ongoing Salary: £13,000 - £14,000 Location: Birmingham, Manchester, St Albans AECOM is built to deliver a better world. We design, build, finance and operate infrastructure assets for governments, businesses and organizations in more than 150 countries. As a fully integrated firm, we connect knowledge and experience across our global network of experts to help clients solve their most complex challenges. From high-performance buildings and infrastructure, to resilient communities and environments, to stable and secure nations, our work is transformative, differentiated and vital. A Fortune 500 firm, see how we deliver what others can only imagine at aecom.com and @AECOM. We have a number of exciting opportunities across the UK for trainees to work within our Development Teams. The Development team is focused on the planning and delivery of development projects around the UK. This includes the masterplanning of large sites, the production of transport assessments, travels plans and proposed highway improvements to accommodate the development in the local area. We strive to achieve the optimum use of the available space which is often constrained, especially in urban areas. This involves a wide variety of traffic modelling packages, CAD design and presentation of data. Our development teams are currently involved in a wide range of projects from concept and preliminary design, traffic modelling, through to detailed design and implementation. We often work alongside other construction professionals in multi-disciplinary teams. Overall we deliver sustainable cost effective solutions to our clients, whether they are local or national authorities or private developers. Work is often fast paced and requires creativity, tenacity and excellent communication to achieve the right result for our clients whilst respecting the requirements of wider stakeholders and maintaining the highest industry standards. When a trainee starts with us we pair them with an experienced engineer who will guide and mentor them through their initial period working on live projects. Training is arranged on our software engineering tools such as TRANSYT, Linsig, Arcady, GIS and AutoCad to ensure all our engineers have a full set of design skills. Early work with us will typically be: •Assisting in developing our designs through the different stages •Traffic flows •Road geometry •Cycle facilities •Reports and presentation material  

Deadline: Ongoing Salary: £14,000 - £18,000 Location: Birmingham, Manchester, St Albans AECOM is built to deliver a better world. We design, build, finance and operate infrastructure assets for governments, businesses and organizations in more than 150 countries. As a fully integrated firm, we connect knowledge and experience across our global network of experts to help clients solve their most complex challenges. From high-performance buildings and infrastructure, to resilient communities and environments, to stable and secure nations, our work is transformative, differentiated and vital. A Fortune 500 firm, see how we deliver what others can only imagine at aecom.com and @AECOM. We have a number of exciting opportunities across the UK for trainees to work within our Development Teams. The Development team is focused on the planning and delivery of development projects around the UK. This includes the masterplanning of large sites, the production of transport assessments, travels plans and proposed highway improvements to accommodate the development in the local area. We strive to achieve the optimum use of the available space which is often constrained, especially in urban areas. This involves a wide variety of traffic modelling packages, CAD design and presentation of data. Our development teams are currently involved in a wide range of projects from concept and preliminary design, traffic modelling, through to detailed design and implementation. We often work alongside other construction professionals in multi-disciplinary teams. Overall we deliver sustainable cost effective solutions to our clients, whether they are local or national authorities or private developers. Work is often fast paced and requires creativity, tenacity and excellent communication to achieve the right result for our clients whilst respecting the requirements of wider stakeholders and maintaining the highest industry standards. When a trainee starts with us we pair them with an experienced engineer who will guide and mentor them through their initial period working on live projects. Training is arranged on our software engineering tools such as TRANSYT, Linsig, Arcady, GIS and AutoCad to ensure all our engineers have a full set of design skills. Early work with us will typically be: •Assisting in developing our designs through the different stages •Traffic flows •Road geometry •Cycle facilities •Reports and presentation material

Our Corporate Infrastructure Division is what underpins the success of the entire organization. These are the functions that support the business, helping us deliver innovative financial solutions that set Nomura apart in the global marketplace. In our highly competitive and fast-paced industry, strong infrastructure teams are fundamental to our success. Our Operations teams work closely with Sales, Trading and Technology teams and develop innovative and efficient approaches to our clients' investment, liquidity and risk management needs. You will also work with our training provider towards your Level 3 Investment Operations qualification. As an Operations Apprentice you will be involved in: Processing, controlling, confirming and settling transactions Researching and troubleshooting problems such as resolving booking issues and cash breaks Documenting process flows and creating procedure manuals for the functions performed Reviewing current processes and procedures for improvements, reduce risks and increase controls Assisting with client service initiatives Building successful relationships with colleagues in Mumbai For more details, please  contact  Nomura directly Nomura offer apprenticeships on an ad-hoc basis across Technology, Operations, Multimedia, Human Resources and Real Estate for periods of between 12-24 months.

Deadline: Ongoing Salary: £18,000 - £25,000 Location: Nationwide Actuarial Apprenticeships offer you the opportunity as a student at school to get into the workplace without taking a degree. There are many schemes available from actuarial employers, which you can find in our Directory of Actuarial Employers.   There are two schemes that are available for you to chose from – either embarking on an apprenticeship taking the Certified Actuarial Analyst (CAA) qualification or taking the Fellowship exams. It will be the decision of the company that you apply for to decide what route they decide to take. Both are incredibly beneficial and will take you on your journey to becoming an actuarial professional.   With an apprenticeship you can go from school into a career in finance or business, working for some of the world’s top employers, earning whilst you learn.  So, if you love maths, analytics and data then this could be the career for you.

Deadline: Ongoing Salary: £17,500 Location: Nationwide About Fidelity International Fidelity International provides world class investment solutions and retirement expertise to institutions, individuals and their advisers - to help our clients build better futures for themselves and generations to come. As a private company we think generationally and invest for the long term. Helping clients to save for retirement and other long term investing objectives has been at the core of our business for nearly 50 years. Our vision is to build the strongest possible customer relationships. What do we do? Our vision is to build the strongest possible customer relationships. Client services are crucial to that vision. Depending on the team you join, you might be handling incoming calls from customers, making outbound customer calls, dealing with complex queries from customers by letter, phone and email, identifying innovations, or supporting new projects and initiatives. UK Phone Teams The role of the department is to provide support and information to customers investing with Fidelity; to assist in resolving their queries; and to actively promote our products and services. Our vision is to build strong customer relationships. UK & India Customer Relations This is a client facing team, dealing with all incoming queries received by email and post as well as those transferred from other areas. The work can include anything from basic information requests and fund performance queries, to Financial Conduct Authority reportable complaints and complex issues. UK & India Support Team These teams provide support in various ways to enable customer facing staff to effectively manage their interactions with their customers. This involves: training and coaching support, call service level management and supporting change from the business to front line staff. Meet the team It’s important to us that every single one of our 7000 employees has a great experience at Fidelity. Here’s what some of the client services team think of life here. "Throughout the apprenticeship I feel like my confidence has grown as well as the ability to use my initiative. I have been surrounded by some lovely people who take a genuine interest in my development and are always keen to help me grow." Maddison - Client Services Apprentice "I originally went to university for a month and soon realised it wasn’t for me. I then reviewed my options and decided that I would still like to further my education but also work and earn at the same time. I’ve been very happy with my decision as everyone is always willing to help you and the culture at Fidelity isn’t too corporate" Katie - Client Operations Apprentice What will I be doing? Over your two year apprenticeship programme, you will be based in either our Surrey or Kent offices, where you’ll not only learn how client services is pivotal in making our organisation work seamlessly, but also build your knowledge of the wider business. Customer Focused The first six months or so will be focused primarily on speaking to our customers. You will then move around the client services team and get to grips with new skills, including writing letters and investigating queries. You will have time to reflect on your experiences and build case studies with support of your mentor. Training You will be on a level 3 financial services apprenticeship. At every stage, your development will be underpinned by the best training and professional certified courses with the aim of employing you full-time once you have completed your apprenticeship qualification. You will spend one day a week offsite as part of your apprenticeship programme, fully focused on your learning and development. Academy / Progression When you start with us, you will also be enrolled onto the client services academy. Whilst in the academy, you will receive training on technical software, legals, complaints, consolidation, pensions, new customers and investment trusts over an eighteen month period. This will be in addition to your apprenticeship. What we look for We want people that are interested in both the industry and the sector but ultimately those that are looking for a career which will reward them in both job satisfaction and development. Career Driven You will be highly driven with the intellectual curiosity for progression. You don’t need to have a customer focused or communications related background, but an interest in people, customer satisfaction and problem solving are attributes we admire. Build Networks You will have the ability to build rapport and networks with fellow employees internally and customers externally. Keen Learners We value candidates who still have an interest in learning and who want a career that rewards them financially as well as with job satisfaction. We will invest in your career for the long-term. Academic Standard You will need a minimum of two C’s at A level or equivalent and to have already obtained at least five GCSEs between A*-C, two of which we prefer to be English and Maths. Learning and development You will be highly valued here, so your development is heavily invested in from day one with the aim of preparing you for a career within Fidelity International once your apprenticeship studies are completed. Qualifications The client services apprenticeships are on a level 3 financial services apprenticeship. This will be completed alongside being enrolled on the Fidelity International client services academy. Salary and Benefits We invest a lot of time and resource into our apprentices, ensuring you receive a really strong remuneration package, including salary and lifestyle benefits. Apprentices on a Level 3 apprenticeship receive a starting annual salary of £17,500. All apprentices receive a £500 welcome bonus upon starting as well as a bonus after year one of £1,000 provided that you are on track with your qualification. Application process We like candidates with multiple skillsets, which is why the recruitment process will look to have assessments and questions that will aim to highlight your work ethic, personality and potential. Online application We value the different ways that people think. Don’t tell us what you think we want to hear - it’s not what you choose to write about that matters but how you articulate your thoughts. We will be looking for you to provide your answers via previous examples from school, college, employment, voluntary work or societies, sports or clubs you may have been involved with. You don’t have to do this all in one go – you can save and log in as many times as you want with your username and password. You will need to: - answer three questions to support your application - provide an up-to-date CV Online testing There is one online, deductive reasoning test to complete. The test is focused on your ability to tackle and identify problems or errors in passages of business text. Phone interview If your application is successful, we will ask you to complete a motivation-based telephone interview, lasting approximately 30 minutes. We’ll ask you why this apprenticeship within Fidelity International appeals to you the most, as well as learning more about your interests, background and skills, and how you have previously used these to good effect. Assessment centre The top applicants overall will be invited to the final stage, the assessment centre. During this one day assessment, you will be one of seven other candidates involved in a combination of a group exercise, an in-tray exercise and an interview with the business. Offer Stand out at the assessment centre and we’ll offer you a place on our apprenticeship programme starting in late September 2018. You’ll have two weeks from the day you receive your offer to make a decision. We will assign you a current apprentice as a buddy to help with your decision making. This individual will also be on hand for help, support and guidance throughout your apprenticeship once you start. Are you ready to apply? Applications are reviewed on a rolling basis so no need to wait until the very last day. If the client services apprenticeship programme is the right one for you, then you can register your interest on the site below and you will be reminded to submit your application between 18th January 2018 and 18th March 2018.